Technical Analyst

Employment Type

Permanent

Closing Date

11 Oct 2024 11:59pm

Job Title

Technical Analyst

Job Summary

As a Technical Analyst, you will work with pioneering, cutting edge technologies and enjoy working in a fast-paced, agile and collaborative environment.

Your role will involve providing high-level technical service and assisting in the development of solutions and support to the networks, infrastructure, products and services supplied and operated by Telstra.

You will be given a high degree of autonomy and have the opportunity to work on initiatives to improve the performance and integration of systems, making a positive impact on customer experience.

Job Description

• As a Technical Analyst, you will work with pioneering, cutting edge technologies and enjoy working in a fast-paced, agile and collaborative environment.

Your role will involve providing high-level technical service and assisting in the development of solutions and support to the networks, infrastructure, products and services supplied and operated by Telstra.

You will be given a high degree of autonomy and have the opportunity to work on initiatives to improve the performance and integration of systems, making a positive impact on customer experience.

Job Description for Advertising:

Job Summary:
As a member of a cross functional team, we are looking for an experienced Automation Developer to join our team! As an Automation Engineer, you will be responsible for designing and testing implementing. – IP Network using new ways of working (Agile, DevOps, Lean, Human Centred Design).

Key Responsibilities:
Collaborate with team members and key stakeholders, seeking support, direction and buy-in to gather deep insights about the challenges and opportunities of our software application technologies and platforms.
Significantly contribute to continuous improvement initiatives of our systems and processes, to help define ‘best practice’ corporate testing standards and drive improved outcomes (e.g. productivity, customer experience and/or profitability)
HSE Responsibility: Take reasonable care for your own safety and the safety of others, comply with, and implement any reasonable Telstra HSE instruction, policy, standard, minimum requirement or procedure, and support Telstra to meet its duties under the relevant safety and environmental legislation.
Continual personal and peer learning and development in all aspects of the technology, applications, and new ways of working.

Essential Skills:
Minimum 4+ years of experience.
Proficient with PHP, Ansible, Python development, Rest APIs
Experience working service central ,Splunk, secure CRT, SolarWinds, BNA (BMC)
Experience with Telstra’s New Ways of Working methodology, practices, and mindset:
Agile, DevOps, Lean, Human Centred Design
Jira, Confluence,
Advanced oral and written communication skills that can adapt to different teams, individuals, and personality types as well as able to author, review and evaluate technical and non-technical documentation.
Bachelor’s degree (or higher) in Engineering/ Computer Science / Information Technology / Telecommunications

Desirable Skills:
Networking background
Cisco certification