Customer Service Representative

Patrique Mercier Recruitment is the leading agency for candidates seeking jobs in their native language in other countries, specializing in industries such as social media, gaming, healthcare, retail & e-retail, travel, automotive, financial services, insurance, energy, and telecommunications. We pride ourselves on a thorough recruitment process that ensures we connect the best candidates with the right employers, thus enabling a fulfilling international career experience. We are excited to offer an incredible opportunity for Irish/Gaelic speakers looking to take their customer service career to new heights in sunny Greece. In this dynamic role, you will join a vibrant team that values cultural diversity and customer engagement. As a part of a supportive environment, you will be responsible for providing top-notch service to clients while immersing yourself in the beauty and warmth of Greece. If you are enthusiastic about helping others and are ready to embrace this exciting adventure, apply now to find your perfect position abroad with the backing of Patrique Mercier Recruitment, a project by The House of Mercier.

Responsibilities

• Provide exceptional customer service support to clients in Irish/Gaelic.
• Assist customers with inquiries, concerns, and product information via phone, email, and chat.
• Resolve complaints effectively and efficiently, ensuring customer satisfaction.
• Maintain customer records and update account information as needed.
• Collaborate with team members to improve service delivery and customer experience.
• Participate in training and development programs to stay updated on service best practices.
• Contribute to team efforts by achieving personal and team-based performance goals.

Requirements

• Fluent in both Irish/Gaelic and English, with excellent communication skills.
• Proven customer service experience, preferably in a call center or similar environment.
• Strong problem-solving skills and ability to handle customer complaints with patience.
• Proficient in using CRM systems and other customer service tools.
• Ability to work collaboratively in a team-oriented environment.
• Flexibility to work various shifts as needed to meet business demands.
• A positive attitude and a passion for helping others, with a willingness to learn.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )