Customer Service Representative

Patrique Mercier Recruitment is the leading agency for candidates seeking jobs in their native language in other countries, and we are excited to offer a unique opportunity for Danish speakers who dream of working in beautiful Greece. Our focus spans various industries including social media, gaming, healthcare, and more, ensuring that we align the right candidates with the best employers. We believe in enhancing the recruitment process to help individuals find their dream jobs abroad, making us a premier choice for multilingual job seekers. In this role, you will find the perfect blend of professional growth and an incredible lifestyle, as you join a vibrant team in Greece's sun-soaked environment. Whether you are seasoned in customer service or are looking for an exciting new challenge, this position promises to provide you with invaluable experience while you interact with clients from all over the world. If you are passionate about delivering exceptional service and enjoying a life by the Mediterranean, we encourage you to explore this thrilling opportunity with Patrique Mercier Recruitment, a project owned by The House of Mercier.

Responsibilities

• Provide exceptional customer service support to Danish-speaking clients through various communication channels.
• Resolve customer inquiries and complaints in a timely and efficient manner, ensuring high levels of satisfaction.
• Assist customers with product information, troubleshooting, and order management.
• Collaborate with team members to enhance service delivery and improve processes.
• Maintain thorough documentation of customer interactions and resolutions.
• Participate in training programs to stay up-to-date on product offerings and company policies.
• Provide feedback on customer experience trends and suggest improvements to management.

Requirements

• Fluency in Danish, both written and spoken, as well as a good command of English.
• Prior experience in customer service or a related field is preferred.
• Strong communication skills and the ability to empathize with customers.
• Problem-solving skills with a focus on customer satisfaction.
• Ability to work effectively in a team-oriented, fast-paced environment.
• Flexibility to work varied shifts, including weekends and holidays.
• Willingness to relocate and embrace the lifestyle in Greece.

Benefits

• Private Health Insurance
• Pension Plan
• Paid Time Off
• Work From Home
• Training & Development
• Performance Bonus