Customer Success Security Engineer

Who is Tenable?

Tenable® is the Exposure Management company. 44,000 organizations around the globe rely on Tenable to understand and reduce cyber risk. Our global employees support 65 percent of the Fortune 500, 45 percent of the Global 2000, and large government agencies. Come be part of our journey!

What makes Tenable such a great place to work?

Ask a member of our team and they’ll answer, “Our people!” We work together to build and innovate best-in-class cybersecurity solutions for our customers; all while creating a culture of belonging, respect, and excellence where we can be our best selves. When you’re part of our #OneTenable team, you can expect to partner with some of the most talented and passionate people in the industry, and have the support and resources you need to do work that truly matters. We deliver results that exceed expectations and we win together!

Your Role:

At Tenable, we’re looking for a passionate and skilled Customer Success Security Engineer to join our team. In this role, you’ll play a crucial part in driving post-sales success and enhancing our customers' experience through your technical expertise. You'll work alongside Customer Success Managers and a talented team to set Tenable apart from the competition, build lasting customer relationships, and create enthusiastic advocates for our solutions.

Your Opportunity:

• Be a Subject Matter Expert: Become a trusted advisor in Cyber Exposure, Cloud, Vulnerability, and Risk Management for some of the world’s leading organisations.
• Solve Real Problems: Translate Tenable’s unique value and differentiators to address customer challenges and business needs during technical calls.
• Collaborate and Connect: Build robust connections with internal teams across Tenable, fostering knowledge sharing and teamwork.
• Drive Innovation: Influence product development and customer expectations, contributing to Tenable’s growth in the dynamic world of cyber exposure.
• Educate and Engage: Host and run webinars tailored to customer needs, keeping them informed and engaged with the latest trends.

What You'll Need:

• Effective Communicator: Confident in leading discussions with diverse roles at customer organisations, including non-technical stakeholders. Adaptability when running demos is key.
• Proactive Attitude: A self-starter with a determination to win and a collaborative spirit.
• Team Player: Strong teamwork skills are essential, as collaboration is at the heart of this role’s success.
• Technical Background: Experience in a security-related technical role, with the desire to upskill and adopt new technologies regularly.
• Flexibility: Willingness to travel as needed within your territory (approximately 10%).

And Ideally:

• Cloud Expertise: Knowledge of modern computing infrastructures like AWS, Azure, GCP, and OpenStack.
• Network Security: Familiarity with Nessus and other network security technologies.
• Network Knowledge: Understanding of TCP/IP and network security concepts.
• System Experience: Experience with enterprise-class operating systems at the security admin level.
• DevOps Skills: Proficiency in Docker, DevOps, API scripting, and Python SDK.
• Compliance Standards: Familiarity with standards such as PCI, NIS2, DORA, and CIS.
• Educational Background: BS in Computer Science or related field, or equivalent experience (4+ years in a similar role).

#LI-JG1

#LI-Hybrid

If you’ve reached this point, and you’re still not sure if you should apply…..Just do it! We’re human and we don’t fit a perfect mold. Having diverse backgrounds, experiences and perspectives, that’s a good thing! If you’re coming from outside of the cyber industry - great! If you’re looking to try something new - awesome! All we ask is you bring passion to all that you do, crave creativity and innovation, and embrace the hard work of gaining new skills and accepting big challenges.

We’re committed to promoting Equal Employment Opportunity (EEO) at Tenable - through all equal employment opportunity laws and regulations at the international, federal, state and local levels. If you need a reasonable accommodation due to a disability during the application or recruiting process, please contact Recruiting@Tenable.com for further assistance.

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