Senior DevOps Engineer

About Bazaarvoice

At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers. Our solutions enable brands to connect with consumers and collect valuable user-generated content, at an unprecedented scale. This content achieves global reach by leveraging our extensive and ever-expanding retail, social & search syndication network. And we make it easy for brands & retailers to gain valuable business insights from real-time consumer feedback with intuitive tools and dashboards. The result is smarter shopping: loyal customers, increased sales, and improved products.

The problem we are trying to solve : Brands and retailers struggle to make real connections with consumers. It's a challenge to deliver trustworthy and inspiring content in the moments that matter most during the discovery and purchase cycle. The result? Time and money spent on content that doesn't attract new consumers, convert them, or earn their long-term loyalty.

Our brand promise : closing the gap between brands and consumers.

Founded in 2005, Bazaarvoice is headquartered in Austin, Texas with offices in North America, Europe, Asia and Australia.

It’s official: Bazaarvoice is a Great Place to Work in the US , Australia, India, Lithuania, France, Germany and the UK!

What Will You Do:

Key Responsibilities:

Design, build, and ship the systems and infrastructure that power our applications.

Provide reliable, robust, and fast CI/CD pipelines

Propose new technologies or approaches that can improve our infrastructure

Create tooling to improve the developer experience

Develop and test disaster recovery scenarios

Continuously monitor and improve our infrastructure for performance, stability, scalability, and security

Build automation systems following code pattern best practices

Working closely with developers to improve developer workflows

Build and improve automation for building new environments

Implement security best practices, from OS-level patches to internal processes.

Participate in the on-call engineering rotation.

What Do We want:

Required Skills:

Strong experience in a software engineering or DevOps role

Demonstrated background in supporting high-availability systems on AWS

Experience building or supporting services in a service-oriented architecture.

Experience with infrastructure as code (e.g. CloudFormation, Terraform, helm, etc).

Experience creating and managing a CI/CD pipeline (Jenkins, Github Actions)

Hands-on experience at least in one scripting language Java, Python or Golang.

Experience with Kubernetes and container technologies.

Fluent in understanding and applying common security principles

Experience with test automation

Expert-level proficiency with version control (Git)

Desired Criteria:

Experience building large-scale data processing systems and data warehousing solutions

Familiarity withone or more big-data technologies such as Hbase, Hadoop, Hive, Kafka, etc.

Working knowledge of at least 1 public cloud hosting provider (AWS (preferred), Google Cloud, Azure or similar)

Experience – 5-10 yrs

#LI-Hybrid#LI-CK1

Why join Bazaarvoice?

Customer is key

We see our own success through our customers’ outcomes.

We approach every situation with a customer first mindset.

Transparency & Integrity Builds Trust

We believe in the power of authentic feedback because it’s in our DNA.

We do the right thing when faced with hard choices. Transparency and trust accelerate our collective performance.

Passionate Pursuit of Performance

Our energy is contagious, because we hire for passion, drive & curiosity.

We love what we do, and because we’re laser focused on our mission.

Innovation over Imitation

We seek to innovate as we are not content with the status quo.

We embrace agility and experimentation as an advantage.

Stronger Together

We bring our whole selves to the mission and find value in diverse perspectives.

We champion what’s best for Bazaarvoice before individuals or teams.

As a stronger company we build a stronger community.

Commitment to diversity and inclusion

Bazaarvoice provides equal employment opportunities (EEO) to all team members and applicants according to their experience, talent, and qualifications for the job without regard to race, color, national origin, religion, age, disability, sex (including pregnancy, gender stereotyping, and marital status), sexual orientation, gender identity, genetic information, military/veteran status, or any other category protected by federal, state, or local law in every location in which the company has facilities. Bazaarvoice believes that diversity and an inclusive company culture are key drivers of creativity, innovation and performance. Furthermore, a diverse workforce and the maintenance of an atmosphere that welcomes versatile perspectives will enhance our ability to fulfill our vision of creating the world’s smartest network of consumers, brands, and retailers.