Business Analyst

Innovation starts from the heart. Edwards Lifesciences is the global leader of patient-focused innovations for structural heart disease and critical care monitoring. With millions of patients served in over 100 countries, each team makes a meaningful contribution by improving patient outcomes and discovering lasting solutions for unmet patient needs. Our Business Analyst position is a unique career opportunity that could be your next step towards an exciting future.

Key Responsibilities:

• Partner with stakeholders to develop analyses and documentation in a collaborative way, communicating effectively and efficiently with production, managerial, and executive teams. Collaborate with project managers and cross-functional teams, including developers, designers, and project managers, to ensure successful implementation of requirements.

• Collaborate with stakeholders to define clear and concise requirements; Gather, document, and communicate requirements for future state reporting and user interface enhancements. Help design, document, and maintain business, data, and system processes; Document current and proposed business processes, including workflows, diagrams, and SOPs (Standard Operating Procedures), and process map.

• Evaluate, analyze, and communicate process, data and systems requirements on a continuing basis to all appropriate parties; maintain appropriate documentation.

• Conduct work sessions with business stakeholders and function leads to analyze current state processes and systems; Utilize your knowledge of best practices to contribute to the design and architecture of solution(s). Craft compelling narratives that effectively communicate business requirements, utilizing agile story writing as mechanism.

• Analyze and optimize business processes; Identify and propose process improvements, working with our Global Process Owners to enhance efficiency and effectiveness.

• Conduct thorough testing and validation of implemented solutions to ensure they meet business requirements; provide post-implementation support and training to end-users as needed.

• Other incidental duties (e.g. act as superuser on various systems)

Education and Experience:

• Bachelor's Degree in related field , require 8 years of previous related experience in analytics and systems development.

• Preferred to be experienced in JIRA and agile methodology

Additional Skills:

• Proven successful project management and process improvement skills.
• Proven expertise in MS Office Suite, including advanced Excel and related financial systems.
• Excellent facilitation and presentation skills.
• Excellent problem-solving, organizational, analytical and critical thinking skills.
• Experience testing and mapping various business processes and protocols, utilizing various tools, like Visio and JIRA.
• Excellent communication skills and interpersonal relationship skills including negotiating and relationship management skills with ability to drive achievement of objectives.
• Extensive knowledge of own area within the organization while contributing to the development of new concepts, techniques, and standards.
• Extensive understanding of related aspects of financial processes and/or systems.
• Understanding of major products and keys to success of the business (acumen).
• Strict attention to detail.
• Good verbal and written communication skills in English and local language.
• Ability to interact professionally with all organizational levels and proactively escalate issues to appropriate levels of management in the organization.
• Ability to manage competing priorities in a fast paced environment.
• Represents leadership on sections of projects within a specific area interfacing with project managers, finance team and middle management.
• Adhere to all company rules and requirements (e.g., pandemic protocols, Environmental Health & Safety rules) and take adequate control measures in preventing injuries to themselves and others as well as to the protection of environment and prevention of pollution under their span of influence/control.