Senior Data Analyst

At Appfire, we believe that great work happens when people get to choose how they work. After 20 years of creating software that empowers teams to break silos and collaborate seamlessly, we've learned that one size does not fit all. That’s why at Appfire, you choose.

Choose to work where you thrive: Whether from home, in one of our offices, or while exploring the world, you decide where you’re most productive. From hardware and software to access to two decades of collective wisdom on working effectively in a remote-first company, we’ve got you covered.

Choose to balance your life without compromise: Plan your workday around your needs and what matters most to you. Enjoy flexible time off without the hassle of complicated approvals. From day one, we trust you to deliver quality work without sacrificing your personal life, hobbies, loved ones, and well-being.

Choose to grow on your terms: Take charge of your professional growth with access to online learning platforms, facilitated training, leadership programs, and internal hackathons. Collaborate with a global team to gain fresh perspectives. When you're ready for a new challenge, our internal mobility program is here to support your journey.

No one knows you better than you do. So join us and customize your experience. Choose how you want to work. Choose Appfire.

Job Purpose and Overview

Appfire is seeking an experienced full-time Senior Data Analyst!

In this role, you will be a key player in activating our company-wide data in new and impactful ways. You'll be at the forefront of designing, conducting, and presenting data-driven analyses that enhance decision-making capabilities across Appfire.

You will be part of Appfire’s central data insights team, providing data and analytics partnerships to support our strategic pillars. You'll dive deep into our data to help answer questions at the heart of our company's growth:

• What metrics signify customer value?
• Who are our customers, and how do they engage?
• How should Appfire view our business, partners, and products?
• What metrics bring teams together across a common purpose?
• What new value can be uncovered from newly wrangled datasets?

You will be a thought partner for these and other initiatives, leveraging your advanced data analysis skills and business partnerships to scale data-informed and insight-led decisions at all levels.

What You Will Do

• Develop expertise in our decision ecosystem, metrics, data, and business processes.
• Analyze business performance drivers to help steer Appfire towards its north star goals across functions.
• Conduct deep dive and exploratory analyses to evolve how Appfire views its business.

What We Would Like to See

• 5+ years of experience manipulating and drawing insights from data.
• Strong experience with SQL required.
• Proven experience with data exploration and visualization, leveraging tools such as Tableau, Sisense, Google Sheets, Excel, Sigma, or similar platforms.
• Experience understanding complex software products, B2B buyer journeys, partner ecosystems, and hybrid revenue models.
• Ability to understand the true purpose and impact of decisions through analysis, conducting follow-ups to ensure goals are achieved.
• Analytical mindset with the ability to dive deep or wide to discover new opportunities and recommendations.
• Experience presenting analyses through written and verbal mediums, partnering across a range of audiences (from individual contributors to senior executives).
• High standards for your work with the ability to excel in a global work-from-home company.
• Ability to prioritize, self-manage, and work independently, meeting tight deadlines within a startup environment.

Preferred Qualifications:

• Comfortable with Python/R.
• Experience with Atlassian tools such as Jira and Confluence.
• Prior experience with Customer Lifetime Value analysis.

What We Offer

• Work with an international team and global customers
• Remote work flexibility
• An environment where you can thrive, learn and apply new technologies and techniques.
• Health insurance.
• An annual sport allowance to help you keep a great work/life balance.
• An annual budget for training, and event attendance.
• Incentive Equity Program
• 25 days of paid holidays
• Paid training
• Paid assistance to tech events and conferences.
• Summer schedule for you to fully enjoy the sun!
• Team building activities.

#LI-Remote

About Appfire

A people-first approach to business

Since its inception, Appfire has been a remote-first company. With 800+ employees (who we call fireflies) across 27 countries, we foster an environment where everyone is respected. We invest in team members by ensuring they grow professionally and personally.

Watch Appfire's Co-founder and CEO Randall Ward talk about his people-first leadership philosophy: [https://youtu.be/GXuChQzzowI>

Making an impact

At Appfire, corporate social responsibility is driven by team members, family, friends, customers, and partners through Appfire Town. This program brings people together to generate a strong social impact in our local and global communities.

Our CEO believes being philanthropic is integral to operating our business and is not merely the result of our success. In 2015, Appfire joined the Pledge 1% network of organizations committed to philanthropy. Appfire has since grown our Pledge 1% program to include all four pledge types — product, profit, equity, and employee time. We were among the first to do this, and we’re proud that Pledge 1% is part of our evolution.

Our business

Appfire has been profitable since its inception, with best-in-class free cash flow margins relative to the broader SaaS universe. The company's mission to equip and connect every team so they can plan and deliver their best work has proven successful, producing consistent year-over-year (YoY) growth – with Appfire growing from $10M ARR in 2019 to $200M ARR in 2023.

What’s our secret sauce?

1. We follow teams. We do our research and build software that solves real-life collaboration challenges while being easy to implement and a joy to use. We’re proud to support over 20,000 customers and growing, including 55% of the Fortune 500. From the entertainment delivered by Netflix to the devices crafted by Samsung, and Dell Technologies and the financial transactions handled by Visa, Edward Jones, and US Bank, Appfire’s technology is indispensable. Our products also play a pivotal role in streamlining operations and fostering innovation at companies like Tesla and significant institutions such as NASA, Boeing, and many more.
2. We enhance. We don’t compete. Our software is designed to give developers, knowledge workers, and teams the ability to extend and get greater value from the platforms they’ve invested in and enjoy. So far, our solutions extend and enhance the capabilities offered by Atlassian, Microsoft, monday.com, and Salesforce.
3. We build bridges and invest in our partners. Appfire's success is underscored by the fact that the company has no direct sales team and instead leverages its channel program as its primary path to market. Today, Appfire has a dedicated Channel team supporting 700+ channel partners.
4. We make security and privacy a priority, but we also keep it simple for our customers. We’ve achieved International Organization for Standardization (ISO) 27001 and ISO 27017 and System and Organization Controls (SOC) SOC 2, Type I and SOC 2, Type II certifications. In 2022, we launched our award-winning Appfire Trust Center, offering our customers, partners, and prospects the latest security, privacy, and compliance information, including pre-completed questionnaires (CAIQ, SIG, and VSA) with an accelerated NDA process and just one EULA to cover it all.

Market recognition

Appfire has been consistently recognized for company growth, culture, corporate social responsibility, and product excellence and has been included among the Deloitte Technology Fast 500, Inc. Best Workplaces, BuiltIn Best Places to Work, and Inc. 5000. Learn more about our accomplishments, which would not be possible without our team members, partners, and customers: [https://appfire.com/awards>.

Read about Appfire's continuous growth and mission to equip and connect every team so they can plan and deliver their best work: [https://appfire.com/newsroom/Appfire-Exceeds-200M-in-ARR-Signaling-Growing-Demand>