Software Systems Architect

 
Hybrid
Mid-level
🇨🇦 Canada
Software Architect
Software development

Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual’s passions, growth, wellbeing and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.

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As a System Architect with the Ciena Optical Networks System Design Architecture team you will play a crucial role designing complex networking solutions that meets the current and future needs of our customers. In this role you will work closely with a cross-functional team to support the evolution of our existing product portfolio and the development of new, next generation products.

Responsibilities

Product Design

  • Work with Product Line Management (PLM) to define the initial set of requirements for a specific customer request or new general market need
  • Work with the various design teams while iterating through the possible software options to address the requirements and present the design tradeoffs of the various options
  • Define the solution requirements in sufficient detail for design teams to implement the design; outputs include both high level specifications as well as detailed requirements
  • Provide support to design teams during the design phase

Product Integration

  • Provide input into software characterization, integration, system test and product verification test plans as required
  • Provide support to design teams to resolve issues that arise during testing
  • Execute or guide the execution of the system level test plan

Customer Interaction

  • Create product supporting documentation for PLM to describe new technologies, solutions, and product designs to customers
  • Present to customer account teams and customers are required
  • Provide support when field issues are escalated to the design teams

Cross-functional Support and Alignment

  • Ensure the design teams are aligned with the proposed solution and understand the requirements to implement the design
  • Ensure the management team is informed about any issues that arise during product design and integration that require escalation
  • Ensure PLM are informed about any roadblocks that arise during product design and integration that may require changes to the product definition

Qualifications

  • Bachelor’s degree in Computer Engineering, Electrical Engineering, Computer Science, or a related field.
  • Experience or interest in system design, preferably in the telecommunications industry
  • Knowledge of networking protocols, software technologies, and architectures
  • Experience with embedded and application software development, testing and validation as well as hardware and software integration
  • Excellent problem-solving and analytical skills, with the ability to think critically and propose innovative solutions.
  • Strong communication and collaboration skills, with the ability to work effectively in cross-functional teams.
  • Self-motivated and able to work independently
  • Ability to multitask and prioritize tasks in a fast-paced, deadline-driven environment.

#LI-JD

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At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.

Ciena is an Equal Opportunity Employer, including disability and protected veteran status.

If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.

 

Ciena Corporation

Ciena Corporation

Ciena is a technology company committed to a people-first philosophy and meaningful social impact.

Technology
CSR (Corporate Social Responsibility)

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