Systems Engineer I

- Designing and creating interactive training solutions to support Technology applications.
- Work with Product Managers & Subject Matter Experts to ask questions; capture the process that requires building
- Providing advice and recommendations to Product Managers and Subject Matter Experts on the best way to build a process using the variety of tools Walk Me has to offer; of the upmost quality and championing the need for Guide Me
- Working with Walk Me Editor and a variety of Tesco used applications to create the solutions
- Being the 'go to' person/advocate for Digital Adoption on how best to deliver and manage Guide Me solutions
- Support development of the Guide Me centre of excellence and championing this with colleagues
- Sharing insights; learnings and engagement with Guide Me and Technology team to improve business wide change
- Managing Change Requests as part of Change Management when tickets are raised to the Guide Me team
- Carryout maintenance of all content; trouble shooting issues to ensure its working as intended and remains relevant - Delivering all solutions with security at the foundation; understanding agile and exhibiting those behaviours
- Understanding security workings provided by Walk Me and data modelling behind it; being able to configure the roles
- Keeping Walk Me skills up to date and keeping track of new technologies in this space
- Operating in existing area; resolving issues using procedures & my knowledge and the knowledge of others
- Being able to support application availability with 24/7 on call support and rotad as required

Requirements

Operational Skills Relevant
- Familiarity with HTML; CSS and jQuery library
- Problem Solving; Innovation and Creativity Skills
- Strong logical and analytical skills. Being curious
- Strong organisational skills with a high attention to detail
Desirable but not essential skill
- Knowledge of Walk Me Digital Adoption Platform Skills
Experience relevant for this role
- Experience in basic web development with CSS/HTML/jQuery
- Experience working in a deadline driven environment; the ability to multi- task; prioritise a workload of competing priorities

Additional information

Important Notice:

On behalf of Tesco Bengaluru, we must caution all job seekers and educational institutions that Tesco Bengaluru does not authorise any third parties to release employment offers or conduct recruitment drives via a third party. Hence, beware of inauthentic and fraudulent job offers or recruitment drives from any individuals or websites purporting to represent Tesco. Further, Tesco Bengaluru does not charge any fee or other emoluments for any reason (including without limitation, visa fees) or seek compensation from educational institutions to participate in recruitment events.

Accordingly, please check the authenticity of any such offers before acting on them and where acted upon, you do so at your own risk. Tesco Bengaluru shall neither be responsible for honouring or making good the promises made by fraudulent third parties, nor for any monetary or any other loss incurred by the aggrieved individual or educational institution.

In the event that you come across any fraudulent activities in the name of Tesco Bengaluru, please feel free report the incident at [email protected]