Fraud Analyst

Location: We are flexible! Come and join us either in Hamburg, Berlin or Munich (or remote in Germany)

FREENOW is the Mobility Super App with the largest vehicle choice for consumers across Europe available in 10 markets and in over 170 cities. Users can access all types of mobility services within a single app including public transport services, taxis, private hire vehicles, car sharing, e-scooters, e-bikes, and e-mopeds. FREENOW aggregates numerous mobility brands with the ambition to make urban mobility more efficient and sustainable without adding new vehicles on the street.

With us, you will stretch, learn, and grow in a creative, diverse, and collaborative environment that spans more than 70 nationalities and 10 markets across Europe. Don’t join FREE NOW because of our perks or great office locations, join us if you can’t wait to disrupt the mobility industry with us!

As a Central Fraud Analyst at FREE NOW, you will play an important role within our expanding end-to-end Fraud & Risk Team. This position offers a platform for creativity and innovation, providing you with the opportunity to collaborate closely with the Data department, support and supply teams, and local markets.

YOUR DAILY ADVENTURES WILL INCLUDE:

Fraud Detection and Analysis:

• Analyze and decide on the approval of passengers, drivers, and transactions through the Fraud Investigation Tool (FIT) or any other 3rd party tools.
• Identify and analyze new fraud trends globally.
• Collaborate with other teams (PDC, Data, Product, Fintech) to enhance fraud prevention measures.
• Utilize the various tracking and analysis tools to identify fraud patterns in the mobility environment independently.
• Participate in the development of the processes to take care of both driver and rider fraud prevention.

Process Ownership and Improvement:

• Own specific processes in the team based on expertise
• Assist in implementing fraud prevention strategies, products, and processes.
• Translate the raw data into fraud patterns that the team can act upon on

Investigation and Support:

• Support senior analysts in conducting comprehensive investigations.
• Provide support to junior analysts.

TO BE SUCCESSFUL IN THIS ROLE...

• Bachelor's degree in a relevant field (e.g., finance, criminal justice).
• 2-3 years of experience in fraud detection or financial crime investigation.
• Logic reasoning.
• Experience with fraud prevention nomenclatures, terms, and processes.
• Knowledge of SQL to extract data from the Data Warehouse is a plus.

BENEFITS & PERKS IN A NUTSHELL:

| Flexible working arrangements | LinkedIn Learning | | ----------------------------------- | ------------------------- | | Sabbatical & special leave policies | WeRoad partnership | | Birthday, 24th + 31st December off | Short term EU work policy | | Mobility Credit | Health Insurance | | Employee assistance program | |

DIVERSITY, EQUITY & INCLUSION:

FREE NOW is an equal opportunity employer and we consider qualified applicants regardless of race, religion, national origin, gender, gender identity, sexual orientation, disability or age.
We want you to grow and evolve, bring your true self to work.

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