Customer Support Agent

Requirements

• Excellent written and verbal English skills.
• Analytical skills
• Ability to work in multitasking environment
• Experience working with customer support would be a plus

Duties and Responsibilities

• Communication with customers through online-chats, e-mails

• Maintain prompt and empathetic attitude towards customers

• Acknowledge and resolve customers’ complaints

• Knowing our products inside and out so you can answer the questions

• Ensure satisfaction of the customer and provide professional support for customers