VP of Product & Design

About Craft:

Craft is the Supplier Resilience company, leveraging the most trusted, transparent and comprehensive data foundation to enable businesses to build stronger supplier networks and resilient supply chains. With Craft, organizations have real-time, multi-tier visibility to DISCOVER and strengthen supplier networks, AI-driven prioritized insights to proactively PROTECT from disruptions, and collaborative workflow tools to have better business outcomes and GROW suppliers into strategic partners – together forging more invincible supply chains. Craft enables procurement and supply chain professionals to confidently protect from regulatory violations, unethical acts, and unforeseen disruption while fueling sustainability, resilience and growth.

Craft is based in San Francisco, CA and services commercial and government organizations globally. We are a well-funded technology company with leading investors including Greycroft, Uncork, High Alpha, ServiceNow Ventures, Sam Palmisano, Freddy Kerrest, but are not your typical data or SaaS startup. Our CEO is a seasoned entrepreneur and Juilliard-trained cellist. The Craft team is globally distributed with headquarters in San Francisco and an office in London. We have team members across North America, Canada, and Europe. We are looking for innovative and driven people who are passionate about building delightful software to join our rapidly growing team!

A Note to Candidates:

We are an equal opportunity employer who values and encourages diversity, equity and belonging at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, caste, or disability status.

About the Role:

As VP of Product & Design at Craft, you'll lead disciplined, scrappy, and effective Product Management and Design teams. Reporting directly to the CEO, this is a “seat at the table” role in which you’ll have a significant impact in shaping the evolution of our product, our culture and our company’s growth overall.

What you'll do:

• Lead Craft’s Product and Design teams in designing and building a best-in-class Supply Chain Resilience Platform that delivers trustworthy, delightful, and rapidly evolving functionality to our users
• Build an integrated product strategy aligned to our company's short term needs and long term vision ensuring alignment across exec leadership and buy-in from the company
• Manage the product development lifecycle end-to-end
• Partner closely with Engineering to set timelines and lead through development and execution
• Partner closely with the People Team to bring the best technical talent to Craft and foster a culture that supports their ongoing development
• Continuously refine and evolve product management processes and procedures to ensure productive and efficient collaboration within the product team and across the organization
• Implement tools, workflows and infrastructure that support increased efficiency and long-term scalability
• Lead complex technical discussions, evaluate trade-offs, and own the evolution of our product roadmap, ensuring we balance customer needs in the present with our vision for the future
• Serve as the voice of the customer. Deeply understand customers’ needs and wants, address pain points and transfer customer knowledge into improved experiences
• Be a steward of the Craft culture: exemplify our core values and maintain an inclusive environment within and beyond the product team
• Be a leader at Craft: collaborate with the rest of the leadership team and run cross-company initiatives to support the growth and development of the company.

Who you are:

• A seasoned technology leader with experience in early-stage (Series A-D) growth-minded Enterprise SaaS organizations: You know what it takes to both scale and sustain high performing, multi-level teams
• Excellent interpersonal skills: you can effectively communicate and collaborate with all areas of the Product team, cross-functional colleagues, customers & investors.
• Vision & Direction: You have experience leading an organization and understand how to build and run teams that directly contribute to the success of company objectives
• A problem solver, able to balance competing priorities, strong process orientation and ability to manage through complexity and rapid change
• Aptitude for solving real world customer needs and a demonstrated ability to quickly respond to changes in demand and technology
• Deep level of technical aptitude: Comfortable with driving complex technical discussions and skilled at evaluating tradeoffs.
• Strong ability to assess mix of roles, skillsets + strengths across org and make appropriate adjustments.
• Experience partnering with cross-functional leaders across a globally distributed organization and exercising sound judgment
• Hands-on, "can do" attitude and a bias for action; gets it done, on time every time without cutting corners
• Thrives in fast-paced environment of constant change. Manages numerous time-sensitive matters simultaneously. Positive, resilient and open to candid feedback. Listens to and considers alternatives. Makes decisions.
• Low ego and high intellectual curiosity

What we offer:

• Competitive Salary starting at $280,000 USD/Year. This starting number can be increased based on levels of expertise, location, cost of living, taxes, market experience, etc.
• Equity at a well-funded, fast-growing startup
• Unlimited Vacation time so you can take what you need, when you need it
• 99% Covered Health + Dental + Vision insurance for employees and dependents
• 401K through Human Interest with options to invest how you want it
• $200 Monthly Wellness/Learning stipend (Gym memberships, meals, snacks, books, classes, conferences, etc.)
• $1,000 Workstation Allowance (standing desk, chair, monitor, etc)