ServiceNow Systems Engineer

The Role

At Outreach, we are seeking a talented ServiceNow Systems Engineer to lead the creation, fundamental configuration, and technical expertise of our ServiceNow platform. This role encompasses managing ServiceNow installations for the Corporate IT team, creating proof-of-concept applications, and overseeing system compliance. If you are a solution-oriented, technology enthusiast with a passion for providing excellent customer service, we want you to join our team.

Your Daily Adventures Will Include

• ServiceNow Management: Manage ServiceNow installations for the cyber and strategic risk teams
• Application Development: Create go-to-market proof-of-concept applications on the ServiceNow platform
• Technical Design: Develop rational, competency-based technological designs from functional specifications
• Workflow Creation: Create new ServiceNow procedures and workflows to enhance efficiency
• Portal Development: Craft unique service portal pages and widgets to support the organization
• Code Review: Review and guide junior team members through code-related tasks
• Best Practices: Ensure the development of the ServiceNow solution adheres to indust...