ERP Technical Manager

The Enterprise Resource Planning (ERP) Technical Manager is responsible for managing a team tasked with overseeing ERP technical functions for the OPAL ERP and DW/BI project. The team’s focus areas include implementation of all technical aspects of the ERP project including BI and third-party applications. This is a permanent exempt position that will move to maintenance and support after the project is complete (in 3-4 years). This role reports to the OPAL Product Manager.

You will:

• Oversee the day-to-day operations of the OPAL technical team.
• Mentor and grow the OPAL technical team while keeping them engaged and focused on the OPAL ERP and DW/BI project goals.
• Help create a collaborative and inclusive environment where team members are encouraged to ask questions and work in the open
• Be familiar with the Software Development Life Cycle (SDLC) and Project Management Life Cycle (PMLC).
• Be skilled in unblocking roadblocks for team members from technical issues.

Essential Functions

During the ERP implementation:

• Provide leadership and guidance during the implementation in the technical areas for ERP, BI and 3rd party bolt-on applications.
  • Analyze, define, and prioritize the different methods available to deliver each of the desired integrations, conversions, and reporting solutions.
  • Select and validate that the selected method for each desired integration, conversion, and reporting solution is documented.
  • Prepare for and test the desired integrations, conversions, and reporting solutions to validate the development is in compliance with selected method and meets the technical design.
• Oversee the timely completion of deliverables required by the project work plan.
• Oversee the overall design, testing and deployment of the technical areas of the ERP and DW/BI Project.
• Manage the technical team and ensure the coordination of their work with other team members.
• Communicate with functional users to clarify requirements and testing.
• Review and approve technical specifications.
• Confirm delivered code complies with development standards.
• Lead break fix and regression testing efforts after system deployment

After the OPAL ERP and DW/BI project has been deployed:

• Analyze vendor provided new release integration and reporting technologies to determine relevance to optimize current or satisfy new technical requirements.
• Define and design the relevant new release integration and reporting technology’s ability to meet or improve technical requirements.
• Select, validate, and document each relevant new release integration and reporting technology.
• Prepare for and test each new release integration and reporting technology to validate the technology satisfies the revised technical requirements.
• Support and maintain the production systems.

Competencies, Knowledge, Skills and Abilities

• Proven track record managing complex projects.
• Ability to solve complex business problems and develop user/business-driven technology strategies and plans.
• Strong written and oral communication skills (including ability to present ideas in user-friendly, business-friendly, and technical language) and interpersonal skills with a focus on rapport-building, listening, and questioning skills.
• Strong meeting facilitation and interviewing skills.
• Ability to work well with individuals at all levels within and outside the organization.
• Ability to work well under pressure in a fast-paced organization.
• Supervising, coaching, and collaborating skills.

Requirements

We’re interested in hiring the best possible candidate for the ERP Technical Manager role. We recognize that experience, education, and qualifications can be attained in a variety of ways and that many skillsets are transferable. If you feel you’re a good fit, please don’t hesitate to apply.

Please include:

●A one-page cover letter explaining why you’re passionate about being a member of the City of Philadelphia’s OPAL ERP and DW/BI Team.

●Your resume

●Please note: Only complete applications will be considered for review, so read the above application requirements carefully

• Bachelor’s Degree and 5-7 years of experience or equivalent combination of education and/or experience is required.
• Experience or education in accounting, finance, operations management, IT, business administration, statistics, data science or related fields preferred.
• Experience with ERP development, including customizations, modifications, bolt-on, workflow, interface development, and data conversions; and
• Experience in managing teams.
• Experience with implementing ERP and/or DW/BI solutions strongly preferred.
• Master’s degree in a related field is preferred.