Senior Site Reliability Engineer

Through the power of trillions of dollars in business spend, Coupa’s mission is to unlock our customers' full potential to do well and do good, anchored in our shared belief that we are smarter together. Our customers, suppliers, and employees- our Coupanians- come together to co-create ideas and innovations that impact the power of spend.

Primary Responsibilities include but are not limited to the following:

• Own end-to-end availability and performance of mission critical services and build automation to prevent problem recurrence
• Administration of Linux machines, Windows servers, Web servers, Application servers, and Databases
• Development and automation using high-level or low-level programming languages
• Application and infrastructure support for customer environments, including participating in an on-call rotation for after hours emergencies
• Collaborate with Product and Support teams to plan and deploy product releases
• Ability to participate in design review, code review, code, follow stack trace during incidents and resolve
• Ability to operate in a high-pressure environment and troubleshoot complex issues quickly, while successfully handling multiple priorities
• Ability to record, write and review RCA's

Who you are:

• Bachelor's Degree and at least 8+ years of experience managing customer-facing web applications.
• 5+ years of experience with Windows and/or Linux operating systems internals and administration
• 3+ years of experience with programming using Ruby, Python or any OOP language.
• Understanding and experience in managing cloud infrastructure and platforms, such as AWS and Azure
• Experience with containerization, Amazon EKS/ Azure AKS
• Experience with tools like Chef, Ansible, Octopus, Jenkins, Rundeck, or equivalent
• Experience with source control systems such as Git and operating in complex branching strategies
• Experience with Infrastructure as Code products like Terraform
• Good understanding of DNS and Load balancers setup and troubleshooting
• Experience in massive-scale web operations
• MS SQL Server and general database knowledge
• Excellent written and verbal communication with a passion for solving the problem
• Confidence in your ability to own and deliver projects and issues to resolution on your own & Can think and act globally

At Coupa, we’re building a great company that is laser-focused on three core values: ensuring customer success with an obsessive and unwavering commitment to making customers successful, focusing on results with a relentless focus on delivering results through innovation and having a bias for action, and striving for excellence with our commitment to a collaborative environment infused with professionalism, integrity, passion, and accountability.

At Coupa, we have a solid and innovative team dedicated to improving the spend management processes of today's dynamic businesses. We celebrate diversity and recognize its value to our customers and employees. Coupa is proud to be an equal-opportunity workplace and affirmative-action employer. Learn more about our commitment to fostering diversity, equity and inclusion at Coupa here. All qualified applicants will receive consideration for employment regardless of age, race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or any other applicable status protected by state or local law.

Please be advised that inquiries or resumes from recruiters will not be accepted. By submitting your application, you acknowledge that you have read Coupa’s Privacy Policy and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy.