Admission Officer

Role - Admission Officer
Rank - Executive/Senior Executive
Modality: Full-Time
Work Days: 6 days a week (Roster schedule)
Compensation - BDT 25,000 per month
Location - Anywhere in Dhaka

Brief about the Role:

The Admission Officer plays a vital role in engaging with potential students and their parents, providing guidance on program selection, facilitating the admissions process, and ensuring a smooth transition for students into the learning center's programs.

Responsibilities:

• Consult with prospective students and parents to understand their educational needs and goals.
• Provide information and advice on available programs, curriculum, and admission requirements.
• Assist students in selecting the most suitable program based on their academic background, interests, and career aspirations.
• Guide students and parents through the admissions process, including completing application forms, submitting required documents, and scheduling assessments or interviews.
• Communicate with students and parents via various channels, including in-person meetings, phone calls, emails, and online chats.
• Coordinate with internal departments to ensure all admission-related processes are completed accurately and efficiently.
• Develop and maintain relationships with schools, educational institutions, and community organizations to promote the learning center's programs and attract prospective students.
• Follow up with prospective students to address any questions or concerns and encourage enrollment.
• Collaborate with the marketing team to develop promotional materials and campaigns to attract new students.
• Participate in admissions events, such as open houses, school fairs, and information sessions, to showcase the learning center's programs and facilities.

Requirements

• Currently enrolled or graduated from any UGC approved university in Bangladesh
• Previous experience in customer experience, telesales, or offline sales roles.
• Strong communication and interpersonal skills, with the ability to build rapport and establish trust with students and parents.
• Empathetic approach to understanding the needs and concerns of prospective students and their families.
• Excellent organizational and multitasking abilities, with attention to detail.
• Knowledge of educational programs, admissions processes, and academic requirements.
• Ability to work independently as well as collaboratively within a team.
• Proficiency in using CRM software and other technology tools for managing student inquiries and applications.
• Flexibility to work evenings and weekends as needed to accommodate student schedules and admissions events.