Product Manager

Tapcheck is on the hunt for a Product Manager to spearhead our B2B pre-sale and post-sale product strategy, focusing on delivering our Earned Wage Access (EWA) service as a key financial wellness benefit to our business customers and their hourly employees. This vital role demands comprehensive responsibility, ranging from aligning strategic planning on an annual, quarterly, and monthly basis with our business objectives, to driving daily scrum-level execution to achieve our goals.

As the champion of our product strategy for B2B growth, you will be tasked with three critical KPIs: enhancing our closed won rate by refining our sales motion across all market segments (SMBs, mid-market, and Enterprise), diminishing the time to launch for business accounts of varying sizes without compromising the quality of our service and account management experience, and amplifying our sales growth potential through strategic partner integrations (including payroll, timeclock, ERP, and HRIS providers). Your leadership will be pivotal in refining our sales processes, accelerating the onboarding of new accounts, and ensuring our solutions adhere to stringent financial governance and compliance frameworks.

By joining Tapcheck as the Product Manager, B2B Growth & Integration Strategies, you will play a crucial role in directing our future trajectory, boosting our market standing, and guaranteeing our platform offers unmatched value to businesses and their employees alike. Your efforts will significantly impact our expansion, providing businesses with a more streamlined, compliant, and user-friendly approach to financial wellness.

WHAT YOU’LL DO:

• Strategic Planning & Product Roadmap Development: Lead the creation and execution of a comprehensive product roadmap, aligning with Tapcheck’s strategic goals and market opportunities to drive sustainable growth.
• Market & Competitive Analysis: Conduct in-depth market research and competitive analysis to identify trends, opportunities, and threats, informing product positioning and strategic decisions.
• Sales Process Optimization & Enablement: Collaborate with the sales team to refine sales strategies, develop enablement tools and processes, and improve overall sales effectiveness to enhance the closed-won rate across all market segments.
• Product Launch & Time-to-Market Acceleration: Manage the end-to-end process for product launches, focusing on accelerating time to market while ensuring alignment with customer needs and business goals.
• Partnership & Integration Management: Identify and secure strategic partnerships and integrations with payroll, timeclock, ERP, and HRIS providers, enhancing Tapcheck’s ecosystem and driving value for customers.
• Cross-Functional Leadership & Collaboration: Lead and inspire cross-functional teams by fostering collaboration, communication, and alignment across engineering, sales, marketing, and customer service to achieve product objectives.
• Product Performance Monitoring & Optimization: Monitor product performance using key metrics, analyze data for insights, and implement optimizations to improve product functionality, user experience, and market fit.
• Customer Feedback & Continuous Improvement: Systematically gather and incorporate customer feedback into the product development process, prioritizing features and improvements that enhance customer satisfaction and engagement.
• Professional Growth & Industry Leadership: Engage in continuous learning and professional development to remain at the forefront of product management and fintech innovation, and share knowledge with the team and broader community.
• Compliance & Regulatory Adherence: Ensure product features and integrations comply with relevant financial regulations and standards, including PCI, SOX, IFRS, and FinCEN, to maintain trust and security.

WHAT YOU’LL BRING:

• Education: Bachelor’s in Business, Finance, Computer Science, Engineering, or related; MBA or equivalent preferred.
• Experience: 8+ years in product management with 4+ years in B2B/fintech. Demonstrated success in product strategy and lifecycle management.
• Tech Proficiency: Deep understanding of payroll, timekeeping, ERP, HRIS systems, and API integrations. Familiar with software development practices and cloud services.
• Data Analytics: Strong analytics skills, leveraging data to inform product decisions and strategy.
• Financial Industry Knowledge: Expertise in financial services, regulatory standards (PCI, SOX, IFRS, FinCEN), and financial wellness solutions.
• Strategic & Analytical Thinking: Ability to balance tactical and strategic decision-making.
• Leadership: Proven leadership in guiding cross-functional teams, excellent collaboration and communication skills.
• Customer Focus: Committed to addressing customer needs and using feedback for product improvement.
• Adaptability: Agile in adapting to change, comfortable with ambiguity, and able to navigate a dynamic environment.
• Professional Attributes: Passion for fintech, continuous learning, ethical decision-making.

About Tapcheck:

Tapcheck is a digital platform offering an easy and convenient way to access on-demand earnings early. Available at no cost to employers, our app-based on-demand pay solution helps relieve the financial stress that many employees experience on a daily basis.

The Tapcheck team is passionate about our mission to improve financial wellness and boost business productivity. By giving workers the ability to transfer wages they’ve earned directly to their bank account or pay card without waiting for payday, Tapcheck eliminates the need for high-interest payday loans or employer-funded cash advances.

How We Get Things Done:

Our core values act as a steadfast guide, directing our decisions and anchoring our actions. We consider these values non-negotiable, especially when it comes to our hiring process.

• Humility: We believe in the power of humility. We value team players who are down-to-earth, respectful, and open to learning from others. Our employees approach challenges with a positive attitude, acknowledging their strengths and weaknesses while celebrating the achievements of their colleagues.
• Grit: We admire individuals with grit – those who demonstrate unwavering determination and resilience in the face of obstacles. At Tapcheck, we take pride in overcoming challenges together, pushing the boundaries of what is possible, and embracing failure as an opportunity for growth.
• Raising the Bar: Continuous improvement is at the heart of our culture. We are committed to setting high standards and pushing ourselves to exceed them. We seek employees who are innovative and strive for excellence, constantly seeking ways to enhance our products, services, and processes.
• Striving for Growth: We foster an environment that encourages personal and professional development. Our employees are driven to learn, grow, and adapt to new circumstances. We support individuals who take initiative, seek out new challenges, and actively contribute to their own growth and the growth of the company.

Benefits:

• Competitive Base + Bonus + Equity
• Paid Time Off
• Health Insurance
• Dental Insurance
• Vision Insurance
• 401K Match

Compensation: $175,000-225,000 + bonus + equity. The actual base salary will depend on numerous factors such as: location, experience, training, knowledge. and skills. Tapcheck reserves the right to amend, change, alter, and revise pay ranges and benefits offerings at any time. All applicants acknowledge that by applying to this position you understand that this specific pay range is contingent upon meeting the qualifications and requirements of the role, and for the successful completion of the interview selection and process. It is at the Company's discretion to determine what pay is provided to a candidate within the range associated with the role.

Equal Employment Opportunity Policy

Tapcheck, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.