Post PTO Customer Support Specialist

Axia by Qcells provides solar, battery storage, EV chargers, and energy services to homeowners who are looking to reduce their reliance on the power grid and upgrade their home energy. Axia is a full-service solar solution provider and is the direct-to-consumer division of solar panel manufacturer, Qcells. We support solar sales consultation, customer system design, financing, installation, and warranty resolution for the ongoing customer relationship. Our goal is to deliver exceptional value through a seamless and superior solar journey, guided by the principles of transparency, reliability, and sustainability – creating a better way to go solar.

Q CELLS Home Energy Solutions seeks a Post PTO Customer Support Specialist to to manage and control projects through administrative and specialized expertise with the Home Energy System division. As an Post PTO Customer Support Specialist , you will be responsible for the support and management of of solar energy and battery storage that are currently in a post installation phase and need business support. Major responsibilities include intake and management of customer cases needing support, verification of documentation as needed , ...