Training & Compliance Lead

The Training & Compliance Lead will be responsible for developing, implementing, and managing comprehensive training programs for both full-time employees and contract staff. This role requires strong leadership skills, exceptional communication abilities, project management experience, and a passion for employee development with a keen understanding of compliance with the Fair Credit Reporting Act (FCRA).

Responsibilities:

• Develop comprehensive training strategies that address the needs of both full-time employees and contract staff.
• Design and implement training programs tailored to the specific requirements of different departments and job roles that are engaging and effective.
• Coordinate with department heads and project managers to identify training needs for contract employees and ensure alignment with project objectives.
• Manage the onboarding process for full time employees and contract staff, including orientation sessions and job-specific training.
• Conduct training needs assessments to identify gaps in skills and knowledge among employees and develop plans to address them.
• Oversee the delivery of training programs through various methods, such as workshops, seminars, e-learning, and on-the-job training.
• Evaluate the effectiveness of training programs through feedback, assessments, and performance metrics.
• Provide ongoing support and guidance to employees to enhance their skills and performance.
• Ensure compliance with relevant regulations and standards in training programs for contract staff, including adherence to the Fair Credit Reporting Act (FCRA).
• Utilize project management skills to plan, organize, and execute training initiatives, ensuring timely delivery and within budget.
• Collaborate with external training vendors and consultants as needed to supplement internal training efforts.
• Manage the budget for training programs and allocate resources efficiently to support training initiatives.
• Stay updated on industry trends and best practices in training and development to continuously improve training programs.
• Proficiently manages key performance indicators (KPIs) to track departmental performance and drive continuous improvement.
• Demonstrates a keen understanding of finance goals, effectively aligning departmental objectives with overall company financial targets.
• Skilled in analyzing and optimizing the cost of goods sold (COGS), and implementing strategies to enhance profitability while maintaining quality standards.

Requirements

• Bachelor's degree in education, organizational development, or a related field.
• Minimum of 4 years of experience in training and development, with experience managing employees.
• Demonstrated leadership skills with managing team members Key performance indicators and holding team members accountable.
• Excellent communication and interpersonal skills, with the ability to interact effectively with employees at all levels of the organization.
• Experience in instructional design and curriculum development.
• Proven project management experience, including planning, execution, and monitoring of training initiatives.
• Familiarity with learning management systems (LMS) and other training technology.
• Knowledge of compliance with the Fair Credit Reporting Act (FCRA) and other relevant regulations.
• Analytical mindset with the ability to evaluate training needs and measure program effectiveness.
• Flexibility and adaptability to changing priorities and business needs.
• Professional certifications in training and development such as Six Sigma is preferred.
• Demonstrates proficiency in troubleshooting technical issues, efficiently resolving challenges to ensure smooth operations and minimize downtime.
• Displays a knack for executing on plans and ideas, translating vision into actionable steps and tangible results.
• Exhibits a strong commitment to meeting deadlines, effectively managing time and resources to deliver projects on schedule.

Soft Skills:

• Demonstrates a strong sense of ownership over their department and responsibilities.
• Proficient in identifying potential issues and proactively addressing them with innovative solutions.
• Maintains a positive attitude, fostering a collaborative and supportive work environment.