Entry
🇰🇼 Kuwait
Sales Representative
Sales
A day in your life with us:
- Actively approach customers who you see require additional help.
- Identify their needs by asking the right questions and advise them on the best solutions for their homes in order to exceed their expectations.
- Understand how to use the different IKEA sales and communication channels and know-how for the different customers you meet.
- Keep your area of responsibility clean, tidy, priced and fully stocked, and ensure that the IKEA basic merchandising standards are in place at all times to give customers a positive shopping experience.
- Convey passion about IKEA products and actively learn about their features and benefits, and you share this knowledge with customers and colleagues.
- Understand the store and department action plans. You take responsibility for your department goals and know how you contribute.
- Actively offer all the services available in the IKEA store to help customers make informed choices, which results in a better shopping experience for them.
- Lead and/or support the implementation of planned commercial activities involving your department throughout the store.
- Ensure you maximize sales whilst maintaining profitability by knowing and actively steering towards the top- selling and prioritized products (e.g. overstock/ over tag).
- Demonstrate the ability to analyze and adjust sales space capacities based on system parameters (sales location management) to secure high stock availability.
- Familiar with the IKEA social and environmental commitments and know how you can contribute to sustainability.
Requirements
- Experience of working in a customer-focused service industry.
- Experience of working in a fast-paced environment.
- Experience of actively selling through understanding customers and their needs.
- Good communication skills are mandatory (Billingual Speakers).
- Fluency in Arabic is a must
- Flexible and ability to work with high urgency.
IKEA - Al Homaizi Limited
IKEA Al-Homaizi Limited operates in three countries - Kuwait, Jordan, and Morocco
Retail
Home Goods
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Sales Representative
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