UC4/Automic Automation Administrator

Role: UC4/Automic Automation Administrator

Skill set:

• In-depth knowledge and hands-on experience with Automic (UC4) automation tool.
• Proficiency in configuring, managing, and troubleshooting Automic environments.
• Strong scripting skills in Automic scripting language.
• Experience with other scripting languages such as Shell, batch, SQL, Python, etc.
• System administration skills in Linux and/or Windows environments.
• Ability to perform installations, upgrades, and patches for Automic software.
• Excellent troubleshooting skills, including log analysis within the Automic environment.
• Capability to perform Root Cause Analysis (RCA) and implement solutions.
• Understanding of Automic database schema.
• Experience in managing and maintaining database integrity and performance.
• Implementation of best practices for Automic architecture and configuration.
• Knowledge of deploying AAKE (Automic automation Kubernetes Edition) in cloud environments (GCP, AWS, Azure).
• Excellent verbal and written communication skills.
• Ability to effectively communicate with internal teams, stakeholders, and external customers.
• Good Understanding of ITIL processes.
• Flexibility to work in shifts as required by the project or operational needs.
• Ability to adapt to changing requirements and environments.

Key Responsibility

• Manage and administer Automic (UC4) environments (AE and its components).
• Ensure the stability, performance, and reliability of Automic systems.
• Handle installations, upgrades, and patches for Automation Engine.
• Upgrade Tomcat, AWI and Automic Agents (ex. Linux, Windows, FTP and etc...).
• Provide troubleshooting expertise for Automic-related issues.
• Conduct root cause analysis (RCA) and implement solutions to prevent recurrence.
• Troubleshoot technical issues associated with Automic UC4
• Collaborate with support teams and stakeholders to resolve technical problems.
• Configure and optimize Automic components to meet business requirements.
• Implement best practices for Automic architecture and configuration.
• Manage and maintain the Automic database schema.
• Ensure the integrity and performance of Automic databases.
• Maintain comprehensive documentation for Automic configurations, processes, and procedures.
• Work in shifts as required by the project or operational needs.
• Provide 24x7 On-call support.
• Coordination with Automic Vendor and reproduce issues for bug identification.

Good to have skills:

• Automic Automation Technical Specialist certification.

Requirements

B.E / B.tech / MCA