Director, PMO

The leader of the PMO in Professional Services is responsible for ensuring that our worldwide customer’s implementation projects are delivered successfully and professionally, per the guidelines of the customer’s contract and the iBase-t financial and delivery standards. The primary responsibility of this position is to oversee and guide project managers in our implementation methodology and approach while ensuring quality standards are met. Additionally, the role involves coaching and supporting project managers in adopting best practices to meet project objectives such as budget, scope, time, and profitability. This role will work with the PMs to ensure that we are delivering customer satisfaction and value out of the Solumina deployments. In collaboration with Professional Services Operations, this role will monitor project delivery, resource utilization on the projects, revenue forecasts, customer success and satisfaction. Act in customer-facing management consultant capacity to lead/support the success of our implementation projects and identify opportunities for us to assist our customers in the adoption of the Solumina solution in their environments.

In a customer delivery...