Principal, Program Management Supplier FC Program

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.

We have recently launched our services in Taiwan including Rocket Delivery which offers next-day delivery for a wide selection of items at affordable prices and Rocket Overseas which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond.

We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did we ever live without Coupang?”

Position: Principal, Program Management Supplier FC Program

We are seeking a seasoned Program Manager to lead and oversee supplier operations efficiency initiatives. You will be the single point of contact for understanding and improving our supplier collaboration processes. By leveraging your expertise in retail logistics and project management, you will drive cross-functional teams to implement solutions that optimize efficiency and achieve measurable results.

What will you do?

• Lead the identification and analysis of supplier operations inefficiencies
• Develop and implement program plans to improve supplier collaboration and streamline processes
• Facilitate communication and collaboration between internal and external stakeholders
• Manage cross-functional teams to drive project execution and achieve program goals
• Track and measure the success of supplier operations efficiency initiatives
• Identify and implement continuous improvement opportunities

Essential Qualifications:

• 10+ years of experience in program management or a related field
• Proven track record of leading complex projects, creating frictionless processes, and driving successful outcomes
• Proficiency in data analysis and reporting tools
• Excellent communication, collaboration, and interpersonal skills
• Ability to manage and prioritize multiple tasks in a fast-paced environment

Preferred Qualifications:

• Experience in supplier relationship management
• Experience in retail logistics and warehouse operations

Recruitment Process

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

Things to Consider

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
• Coupang does not discriminate against disabled applicants or those with veteran status. We are proud to offer equal opportunities for all applicants.