Senior IT End User Technologist

Everbridge: a fast-growing global provider of SaaS-based critical communications and enterprise safety solutions, is actively seeking a Senior End User Technologist to join our Corporate IT team to be based in Budapest. If you're ready to bring your expertise to the forefront, we have an opportunity that offers both professional growth and the flexibility of a hybrid or fully remote work arrangement.

This vital role is at the forefront of providing top-notch technical support to our global colleagues, including C-Level Executives, VPs, and Engineers. Your mission will be to ensure seamless, efficient support across all levels of technical proficiency, leveraging your expertise to enhance our IT support operations. Our Corporate IT team is a vibrant, globally dispersed group committed to collaboration, excellence in service delivery, and fostering an inclusive work environment.

What you'll do:

• Deliver expert-level support for end-user hardware and software, ensuring optimal performance and functionality.
• Lead in diagnosing and troubleshooting complex hardware and software issues, offering support through in-person, remote, and phone interactions.
• Mentor an...