We have a great opportunity for an experienced Field Service Engineer to join our team focusing on Customer Support activities. We are looking for a self-starter to deliver the desired customer service experience. The goal is to drive service success that improves customer satisfaction.
Activities will include:
- planned preventative maintenance as part of pre-agreed service contracts, this will involve changing out worn parts and checking associated components for wear and tear on both mechanical and electrical systems
- produce timely and detailed service reports related to BEUMER sortation and material handling equipment
- supporting installation projects, modernisations and warranty work
- attend breakdowns with the ability to troubleshoot, test and repair technical equipment
- operational and residential site cover
- working individually and as part of a team on various customer sites around the UK
- Low Level Controls: Siemens S7 PLC, TIA Portal, Profibus, ASi-Bus networks
- populating RAMS related to the work to be undertaken
- ensure H&S standards are adhered to
The Candidate
To be successful in your application you must have the following skills, abilities or qualifications:
- proven field service experience with the ability to build positive relationships with customers
- possess a high level of electrical/mechanical control knowledge and awareness
- have experience of or be able to quickly develop a working knowledge of Siemens S7 PLC, TIA Portal, Profibus, ASi-Bus networks
- should have a broad knowledge of Material Handling systems
- must have an electrical or multi-skilled qualification β ONC or Equivalent
- must be able to fault find on electrical and mechanical systems to diagnose errors or technical problems and determine proper solutions
- cooperate with technical team and share information across the organisation
- comprehend customer requirements and make appropriate recommendations/briefings
- must be willing to travel nationally and occasionally internationally
Requirements
Additional Information
- CSCS, First Aid, IOSH, IPAF qualifications would be an advantage
- English literacy
Additional information
Flexibility will be required as there will be night, weekend work and some call-outs to suit the customer requirements.
- Ideally the candidate will be situated in the Midlands or North West
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BEUMER Group
A global leader in intralogistics for conveying, loading, palletizing, sorting, and distributing, with 5,400 employees and presence in 70 countries.
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