Field Service Engineer

We have a great opportunity for an experienced Field Service Engineer to join our team focusing on Customer Support activities. We are looking for a self-starter to deliver the desired customer service experience. The goal is to drive service success that improves customer satisfaction.

Activities will include:

• planned preventative maintenance as part of pre-agreed service contracts, this will involve changing out worn parts and checking associated components for wear and tear on both mechanical and electrical systems
• produce timely and detailed service reports related to BEUMER sortation and material handling equipment
• supporting installation projects, modernisations and warranty work
• attend breakdowns with the ability to troubleshoot, test and repair technical equipment
• operational and residential site cover
• working individually and as part of a team on various customer sites around the UK
• Low Level Controls: Siemens S7 PLC, TIA Portal, Profibus, ASi-Bus networks
• populating RAMS related to the work to be undertaken
• ensure H&S standards are adhered to

The Candidate

To be successful in your application you must have the following skills, abilities or qualifications:

• proven field service experience with the ability to build positive relationships with customers
• possess a high level of electrical/mechanical control knowledge and awareness
• have experience of or be able to quickly develop a working knowledge of Siemens S7 PLC, TIA Portal, Profibus, ASi-Bus networks
• should have a broad knowledge of Material Handling systems
• must have an electrical or multi-skilled qualification – ONC or Equivalent
• must be able to fault find on electrical and mechanical systems to diagnose errors or technical problems and determine proper solutions
• cooperate with technical team and share information across the organisation
• comprehend customer requirements and make appropriate recommendations/briefings
• must be willing to travel nationally and occasionally internationally

Requirements

Additional Information

• CSCS, First Aid, IOSH, IPAF qualifications would be an advantage
• English literacy

Additional information

Flexibility will be required as there will be night, weekend work and some call-outs to suit the customer requirements.

• Ideally the candidate will be situated in the Midlands or North West