Solutions Engineer

🍊Our mission

All new medicines need to undergo clinical trials to show they’re safe and effective. But today’s clinical trial infrastructure is stuck in the past, and the cost of developing new medicines has skyrocketed as a result. Patients have to wait longer and pay more for new treatments.

Our mission is to fix this; we use software to help innovative companies run faster, more reliable, and patient-friendly clinical trials. We’re still a young company, but we’ve already had a big impact. Since founding the company in March 2021 we’ve helped run over 80 clinical trials involving tens of thousands of patients, with a customer NPS of 100.

We recently raised a $18m Series A round from some great investors including Creandum, Peter Thiel and Firstminute to power the next stage of our growth.

🍊About the role

We’re looking for a Solutions Engineer to join our Deployment team. As a Solutions Engineer you’ll be a part of the deployment team that works with Citrus, Lindus Health’s platform powering the next generation of clinical trials. You will set up and maintain trials on the platform, collaborating closely with clinical operations and our customers. You will also support the product team in improving the platform.

This role is ideal for a junior software engineer or data scientist who likes working directly with users and has an interest in health tech. Help us in our mission to bring more treatments to patients faster! You will have an optional path to become a well-rounded software engineer over time, with a focus on product development.

🍊About you

We'd like to hear from you if...

• You have a degree in engineering, data science or an adjacent technical field - or instead of a degree at least 1 year of experience working as a software engineer or data scientist
• You have the ability to collaborate with multiple teams across functions and a drive to understand and solve their problems. Nice to have: Some experience collaborating in a multidisciplinary team.
• You have some Python programming experience. Nice to have: some experience with the Django framework and relational databases.
• You have good attention to detail that lets you spot gaps and ambiguities in data and in trial designs
• You have high agency and a bias for action
• You are passionate and curious about our mission; changing how the healthcare industry operates and how new health treatments are developed
• You want to learn what life is like at a high-growth, mission-driven VC funded startup

You belong here! If your experience and interests match with some of the above, we want you to apply.

🍊What you’ll focus on

• In your first month
  • Learn about clinical trials and the problems we are trying to solve through our onboarding training and chats with people across the company
  • Collaborate with the product team and clinical operations on a starter project, setting up aspects of a trial on the platform
  • Support a data need in a live trial by reviewing data or compiling a custom report
• In your first 3 months
  • Learn the details of ongoing trials and start supporting clinical operations in making the best use of the platform
  • Collaborate with clinical operations and customers to gather requirements for a new trial and map those effectively to the platform
  • Become familiar with the the platform’s backend stack (Django, Python, Postgres, Amazon ECS) and the product team’s ways of working by making small code improvements
• Within your first year
  • Get new trials started by turning documents outlining trial protocols into rigorously defined studies in the platform
  • Support clinical operations in live trials and at the end of a trial with your expertise on the trial setup and the data collected
  • Advise the product team on product needs for upcoming trials
  • Suggest improvements to the platform based on your experience as an expert user of it, and implement some of them yourself
  • Contribute new features to the platform as part of regular product releases and optionally transition to a full software engineer role

🍊What we offer (UK)

• Make an impact across all areas of our business and fix one of the world’s most broken industries
• Competitive salary, plus meaningful stock options
• Flexible working; we have an incredible office near London Bridge and encourage people to work 3 days per week from the office.
• Unlimited holidays; everyone is encouraged to take off at least 28 days each year
• Health & wellbeing - cashback scheme with Medicash (unlimited virtual GP appointments, medical, dental, optician, physio, mental health + more!)
• Gympass membership; flexible access to gyms, studios, classes and wellness apps
• Enhanced Parental Leave - 12 weeks full pay for primary care giver & 4 weeks full pay for secondary care giver
• Cycle to work scheme
• Regular team events; recently we've been to Legoland, a Bake Off competition, and a Millwall FC home game (decided by popular vote)
• Up to £1,000 per year towards courses, certifications and development
• A new laptop as your main workstation and up to £500 towards setting up your home office
• UK visa sponsorship if you’re not already eligible to work in the UK

🍊Our hiring process

• Initial conversation with Gina, Talent Partner (30 minutes)
• Functional interview + task with one of our Deployment team, Shreya or Elaine and one of our engineers (60 minutes)
• Culture and values interview with one of our Co-Founders, Nik, Michael or Meri and another member of the wider team (30 minutes)

We try to arrange for at-least one interview to be in-person so you can see our office and meet more of the team.