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Geotab is a global leader in IoT and connected transportation, providing web-based analytics and solutions for fleet management.
Who you are:
We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a Senior Support Engineer for our Embedded Engineering Support team who will provide stellar escalated engineering support and customer service to our network of Geotab Partners & internal stakeholders. If you love technology, and are keen to join an industry leader — we would love to hear from you!
What you'll do:
Your key area of responsibility will be to support both the software application and the Geotab GO devices, IOX and other hardware. Geotab receives detailed data and metrics for hundreds of thousands of vehicles every second, which is processed and interpreted to create actionable information for our customers. You will understand the business impact of incoming tickets and will troubleshoot effectively to resolve technical issues. You will also collaborate with Geotab engineering teams to resolve vehicle data bugs and firmware issues. To be successful in this role you will be a self-starter with strong written and verbal communication skills, and have the ability to quickly understand complex, technical concepts.
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