Associate CSM

👫 Who are we looking for? We’re looking for an experienced Customer Success Manager or Account Manager with strong experience in Performance Marketing who's passionate in helping clients find and promote their best products while using (and co-creating) a unique SaaS solution.

🌍 Where? It's a hybrid set-up where you will balance working from home and in our JLT Office

🗓️ When? ASAP

ABOUT THE ROLE

• Our Customer Success Managers work as strategic partners to our e-commerce retailers and help them to make their businesses more profitable
• You will be responsible for the full customer cycle - from onboarding the client into our SaaS platform, being their partner through strategies and success while providing analytical and business insight in elevating their ROI and revenue.
• We work with medium- and large enterprise clients across the region (Middle East, Africa, India)
• In this role, you can learn more about the e-commerce business, strategise with clients, get data insights and translate them into action points, create the case studies and last but not least you will learn more about running the unique startup which creates the future in e-co...