Senior Product Designer

Position Overview

Fellow is looking for an experienced product designer to lead user interface development for our hardware electrics and mobile apps from concept to launch. They will work in close tandem with our product management and engineering teams to concept, prototype, present, and iterate designs alongside a group of designers, engineers, and executives.

The Senior Product Designer will accomplish all of this while living out Fellowship Thinking, our leadership principles:

• Fellowship Thinking centers our customers, always.
• Fellowship Thinking views all goals as shared.
• Fellowship Thinking never stops improving.
• Fellowship Thinking says “yes, if”.
• Fellowship Thinking deliberately seeks equity.

This position is required to be in the Bay Area as this is a hybrid position, 3 days in office.

All applicants interested must submit a portfolio highlighting multiple projects & their processes, as well as be prepared to walk through one onsite.

Responsibilities

• Manage overall UX/UI implementation, ensuring consistency across all product lines and mobile apps
• Design flows and experiences that simplify and distill down complex actions into usable interfaces
• Iterate and communicate design ideas across various levels of fidelity — from concept to prototype to design to design system
• Create and maintain detailed documentation for design, user stories, use cases, and logic flows
• Prepare the highest quality assets and ensure that they meet accessibility standards
• Partner effectively with cross-functional leaders—including Category Management, Customer Experience, Marketing, Engineering, and third-party vendors
• Be a voice of the customer, advocating for the user and centering them throughout our product development process
• Develop a strong grasp of the competitive landscape including specialty coffee, connected devices, and companion app trends
• Willingness to represent work to a broader product team and other leaders, clearly and succinctly articulating the goals and concepts
• ​​Proactively identify areas for improvement for designs in existing product lines

Core Qualifications

• 4+ years of design experience in designing consumer software or hardware products preferred, preferably both
• Ability to quickly prototype high-fidelity experiences and put them to the test with users in order to facilitate product decisions

Preferred Qualifications

• Bachelor’s degree in design, human-computer interaction, or equivalent
• You're an expert with a deep toolbox of tools. You can handle your own whether it’s crafting a design system in Figma, building an interactive prototype in Origami or Protopie, or jumping between apps in the Adobe Suite to nail down the perfect motion sample
• A passion for physical and digital products - not just the way they work but how they feel to the end-user. Deep understanding of customer journeys with a proven ability to transform customer needs into actionable solutions and requirements
• Exceptional written and verbal communication skills with the ability to create compelling strategies and present complex information clearly and concisely to help others understand the “What, Why, and How” of a design
• High attention to detail and proven ability to manage multiple, competing priorities simultaneously with minimal supervision in ambiguous environments
• Passionate about translating needs between a wide audience of stakeholders and developing strong partnerships with partners, tech team, and operating at leadership levels

Benefits

• Competitive compensation including employee equity plan
• Generous paid time off plan
• 401k with company contribution after 6 months of employment
• Medical/dental/vision insurance
• Better Yourself Wellness credit & Better Your Community donation matching
• Monthly fitness benefit
• Generous discount on Fellow products
• Best coffee anywhere

Salary Range: $160,000-$180,000

Our highest goal at Fellow is creating a safe, inclusive, and rewarding environment where everyone can bring their whole selves to work and thrive. We are committed to building diverse teams and strongly encourage people from underrepresented groups, including but not limited to women, people of color, LGBTQIA+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.

Fellow is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity, gender expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition or any protected category prohibited by local, state or federal laws.