Customer Service Representative

RemoteEntry
🇲🇽 Mexico
🇦🇷 Argentina
Customer Support Specialist
Customer success & support
 

Binance is the leading global blockchain ecosystem and cryptocurrency infrastructure provider whose suite of financial products includes the world’s largest digital-asset exchange.

Our mission is to accelerate cryptocurrency adoption and increase the freedom of money.

If you’re looking for a fast-paced, mission-driven organization where opportunities to learn and excel are endless, then Binance is the place for you.

Binance is a client-facing business, and Customer Service is extremely important for us.

We hope to create a platform where our users are well supported with excellent quality, fast response time, and accurate information.

Support is conducted via the ticketing system and a live chat and will include but not limited to customer queries, complaints, and identification approval processes for our world-class cryptocurrency exchange platform.

Support will be in English, and we are looking for candidates with high proficiency. One extra language proficiency is much preferred.

Responsibilities:

  • Handle back office tickets, and provide 7*24h online enquiry and email reply services to customers.
  • Handle customer enquiries, advice and sugg...
 

 

Binance

Binance

Binance is the leading global blockchain ecosystem and cryptocurrency infrastructure provider.

Blockchain
Cryptocurrencies
Finance
Technology

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Remote

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