Monitoring and Observability Engineer

Location: Poland

Our global enterprise monitoring team at IQVIA delivers comprehensive monitoring, observability, logging and IAOps services across out entire infrastructure. This includes managing servers (over 24,000), network components and public cloud environments on Azure and AWS.

We’re actively seeking an experienced professional to join our team. As part of your role, you’ll collaborate with infrastructure and application teams, ensuring their monitoring and observability needs are met using tools like SolarWinds, Splunk, and Datadog. Your contributions will be critical in maintaining and enhancing the operational health of our applications and infrastructure. Additionally, you’ll be responsible for setting up, configuring, and maintaining our monitoring stack to ensure optimal performance and reliability. Join our team of skilled engineers as we align, optimize, simplify and strategize our monitoring platforms for continued success.

Key Responsibilities:

• Develop and maintain monitoring solutions using Solarwinds, Splunk, Datadog
• Create and manage dashboards and visualizations to provide actionable insights into system health, performance and operational efficiency
• Help manage the event, incident and problem related issues using BigPanda and ServiceNow
• Translate business requirements into technical solutions using best practices and standards
• Conduct performance analysis, diagnose issues and provide solutions
• Provide 2nd and 3rd level systems support

Required Skills:

• Proven experience with key monitoring and observability tools like Solarwinds, Splunk, DataDog, Prometheus, OTel
• Strong understanding of cloud environments (AWS and Azure)
• Proficiency in creating monitoring, managing dashboards, and setting up alerts in Solarwinds Orion, DataDog and Splunk
• Solid background in scripting and automation tools (PowerShell, Python, Bash, Ansible)
• Linux and Windows OS experience
• Expert knowledge of network protocols and packet analysis tools
• Strong communication skills
• Experience with additional monitoring and observability tools is a plus.

IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. Learn more at https://jobs.iqvia.com