Sr Process Engineer

Thank you for your interest in joining our team! Qurate Retail Group comprises six leading retail brands – QVC®, HSN®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road® – all dedicated to providing a more human way to shop. Qurate Retail Group is the largest player in video commerce ("vCommerce"), which includes video-driven shopping across linear TV, ecommerce sites, digital streaming and social platforms.

The Opportunity

You will be responsible for process improvement, change management, and, technology projects and roadmaps for the Upsell and Cross Selling Team supporting Qurate Retail Group. You will report to the Director, Upsell & Cross-Sell, and will work hybrid with occasional travel.

Additionally, you will collaborate with different departments including Customer Service, Finance, and Technology, using methodologies like Lean, Six Sigma, and Root Cause Analysis, the emphasis is on continuous process improvement and promoting a culture of innovation. Additionally, you will participate in leadership, analyze KPIs, and encouraging cross-departmental collaboration.

Who We Are

QVC empowers shoppers with knowledge and shares insights in a lively and engag...