- Become an Subject Matter Expert on all relevant Yardi functionalities.
- Taking ownership of specific tasks from the RE roadmap and manage to completion.
- Work closely with the Client Operations team to ensure optimum system usage and remediation of system config. / processing methodology where required.
- Ensure timely resolution of tickets raised by the Fund account teams, escalating same to relevant parties where necessary.
- Act as a single point of contact for all system related ad-hoc requests raised by the fund accounting team.
- Working closely with the Vendor to ensure timely delivery of solutions.
- Working virtually and globally to deliver a consistent service to internal and external stakeholders irrespective of their location or time-zone.
- Collaborate with Client servicing teams to ensure consistency of service delivered.
- Support the business development and Client Integration teams to attract new business and onboard to the Target Operating Model.
- Provide system training to new and existing users on system functionality.
- Provide additional ad-hoc support and solutions as required.
Requirements
- Experience in Accounting / Fund Accounting
- Ideally between 2 β 4 years experience using the Yardi platform (Or an equivalent combination of education and work experience)
- With an understanding of Real Estate and Real Asset fund structures, accounting, & processes,
- Capable of supporting requirements and testing for business/application requests.
- Candidate must be highly self-motivated and able to work both independently, or as part of a team.
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