Casino Manager

Casino Manager

Remote

Permanent or Full-time Contractor

Competitive package
About MegaBlock Gaming:

MegaBlock Gaming is the leading service provider for globally recognised online gaming operators. Our portfolio includes several premium brands that offer cutting-edge gaming solutions that seamlessly integrate fiat and cryptocurrencies into a range of gamification functions.

We aspire to be a global leader, driving positive change and sustainable growth, while prioritizing secure entertainment-led player satisfaction and experience across our casino and sports betting business. Through cutting-edge technology, exceptional talent, and a culture of collaboration, we aim to deliver exceptional services that exceed expectations and empower our players to thrive in a rapidly evolving iGaming /Web3 world.

Job Description:

We are excited to be on the hunt for a talented and motivated individual to join our team as a Casino Manager.

In this role, you will be responsible for the maintenance and enhancement of the casino product on all brands within our portfolio. You will play a pivotal role in managing provider relationships, commercial agreements, and game performance, ensuring that our gaming offerings are competitive, engaging, and compliant with industry standards.

Responsibilities:

• Provider Relationship Management: Be the primary point of contact for all provider relationships, managing commercial agreements, and negotiating exclusive campaigns and promotions.
• Lobby Localization and Personalization: Oversee the localization and personalization of casino lobbies to enhance player engagement and satisfaction.
• Game Portfolio Management: Lead the understanding of our game portfolio, assessing risk factors related to game exposure, volatility, and abuse tracking to optimize performance.
• Operational Support: Manage and support daily operational tasks across online casino verticals, including releases, lobby management, and game performance evaluation.
• Campaign Coordination: Collaborate with the CRM and Marketing teams to propose and set up casino product campaigns, ensuring alignment with overall marketing strategies.
• Market Analysis: Conduct regular competitor analysis to identify industry trends and opportunities for improvement in our online operations.
• Stakeholder Liaison: Work closely with internal and external stakeholders to ensure effective communication and collaboration in all aspects of casino operations.
• Escalation Point: Serve as the main contact for product-related escalations from the Customer Support team, addressing issues promptly and effectively.
• Communication Planning: Co-own the development of monthly and quarterly communication plans for the casino product, ensuring consistency and alignment with overall business objectives.
• Team Leadership: Build and lead a team of casino professionals in optimizing the performance and profitability of our gaming offerings

Requirements:

• Experience: 4+ years of previous experience in the casino department of an iGaming Operator, with at least 1 year in a Casino Manager role managing commercials and game portfolios.
• Industry Knowledge: Good understanding of game mechanics, industry trends, and key game providers.
• Commercial Acumen: Commercial thinker with a solid grasp of provider rates and other aspects of the provider-operator relationship.
• Analytical Skills: Numerical thinker, capable of diving into game data and driving portfolio optimization strategies.
• Adaptability: Able to thrive in a fast-paced environment with a large portfolio of brands, with the readiness to build and lead a team as the business grows.
• Language Skills: Proficient in English, with strong communication skills both written and verbal

"What’s in it for me" we hear you ask?

• A global and dynamic work environment, working with some of the best Casino talent in the world
• A company full of personal growth opportunities, where you'll be trusted to work autonomously, in a down-to-earth and collaborative, non-corporate style atmosphere
• A choice of work locations. We are a remote-first company with colleagues all over the world and a head office in Cyprus. The choice is yours!
• Flexible working. We're all human, and life throws challenges in all shapes and sizes Understanding, flexibility, and trust in where, when, and how we work to make Mega Block stand out from the crowd
• Rest and recharge with plenty of time off throughout the year
• A competitive compensation package, reviewed regularly

Equal Opportunities

Megablock Gaming is an equal opportunity employer welcoming applicants from all backgrounds.