Senior Technical Program Manager - Engineering Platform

About the Role

The Technical Program Management (TPM) team has been tasked with making our engineering teams, especially the Engineering Platform team, more effective by identifying and executing opportunities to organize shared engineering systems and initiatives, to bring about useful standards, to foster the creation of learning materials, training opportunities and so on.

As a TPM for Engineering Platform, you’ll be responsible for organizing and driving our efforts to develop and drive the adoption of solutions that are built in this space. This is a leadership role that requires you to have a solid foundation of both technical and collaborative skills that can be used to effectively influence a large, diverse, and talented engineering organization.

You will collaborate closely with Engineering Platform, SRE, Infosec, and PDG teams to manage infrastructure budget/cost including but not limited to finding opportunities for optimization, assisting in the execution of programs, and performing operational tasks such as financial reporting, planning, and facilitation of requirement gatherings and meetings with several stakeholders.

What You Will Do

• Manage the execution of multiple high-complexity, technically oriented projects in parallel.
• Build healthy project teams that are productive, efficient, and fun to be part of.
• Develop roadmaps that capture both short-term milestones and the long-term direction for each project.
• Proactively address issues and communicate status for your team and your partners to bring projects in on time and within budget.
• Identify and predict risks to projects across multiple teams and develop mitigation and contingency plans to address them.
• Incorporate metrics into all stages and communications of projects to remove subjectivity and ensure data-driven decision-making.
• Identify opportunities to help Gojek build a technology platform that is both a cutting-edge competitive advantage and incredibly cost-efficient.

What You Will Need

• A track record of success working closely with customers (internal or external) to thoroughly understand their problem space, clearly articulate their requirements, and facilitate the work to build their solutions.
• An insatiable need for clarity - you are not phased by ambiguity and will push hard to ensure goals, milestones, roles, responsibilities, dependencies, risks, etc. are all crystal clear to everyone involved.
• Extraordinary communication skills - you have the ability to write and present ideas clearly, concisely, and in an engaging manner. You are an active listener and have deep empathy for the people around you.
• Exceptional collaboration skills - you understand the importance of relationships, you know who is fully on board, who is not, and why. You have the drive and the ability to build teams and coalitions. You ensure everyone feels they have been heard, drive alignment, and inspire commitment to the goal.
• A strong drive for results - you understand the difference between activity and impact. You prioritize and measure success based on the scale of the contribution you can make. You’re expected to be a big-picture thinker and strategic partner but you’re also willing to get your hands dirty and do whatever it takes to help your team deliver high-quality work against tight deadlines.
• Good understanding of Technology and ability to coordinate with Engineering and Product Management teams to build roadmaps and help problem solve issues by building and implementing technical solutions.

About the Team

Technical Program Management (TPM) is a new role within Gojek that will mature our engineering platform, and play a critical role in establishing shared systems, fostering engineering excellence, and a healthy engineering community across all of our products. TPMs are experienced technologists responsible for creating clarity, ensuring we’re working on the right things, driving execution, and managing risks on critical projects that involve quite a bit of cross-group collaboration.