CRM Coordinator

Valsea is looking for a CRM Coordinator. The position is hybrid, where we offer the possibility to sit in our amazing office in Marbella, Spain.

About us:

Valsea Technologies is a global technical consultancy specialized in Scala and JavaScript development and services aimed at the online gambling and betting industry. We develop and maintain our own technical platform and infrastructure using modern technologies and practices.

Our expertise is our people. Everything we do is done in-house, from start to finish. Trusting in our staff is a big part of our corporate culture and success. Since we are passionate about building a global culture, we have a team of 10 different nationalities.
About the role:

The CRM Coordinator would be responsible for executing promotions/CRM campaigns in SendGrid, Messente, iWinBack (* email & sms marketing platforms) for multiple brands in several languages.
What you'll do:

•Build and execute marketing campaigns on the indicated marketing platforms

based on specific customer segmentation, campaigns’ categories, or behavioral change objectives.

• Daily work with data reports in Excel for the execution / analysis of the campaigns.

• Follow the CRM calendar’s details and ensure the campaigns are sent on time.

• Ensure CRM compliance corresponds to the requirements.

• QA the email/SMS content before the execution.

• Perform and analyze A/B tests.

• Communicate to Customer support department regarding the ongoing campaigns/promotions.

• Work closely with the design, content, and data teams.

• Create Jira tickets for materials needed for the CRM operations.

What you'll bring:

• Previous experience in CRM/ Email Marketing

• Intermediate knowledge of Excel

• Basic data analysis skills

• Basic HTML code knowledge is a plus

• Strong writing and communication skills

• Multitasking skills

• Ability to work on tight deadlines

• Strong organizational skills

• Strong problem-solving skills

• Attention to detail

• Willingness to learn and progress in email / SMS marketing and data analysis

Please note that we are unable to sponsor work visas from outside the EU.

What we offer:

Hybrid Model

Innovative international company that uses cutting-edge tech equipment

Collaborative teams and agile multicultural environment

Competitive salary

Flexible working hours

23 paid vacation days + public holidays

Private health insurance for you and your family

Free Online English/Spanish lessons

Corporate events throughout the year

Ongoing learning and professional development opportunities

Office perks such as:

Breakfast everyday and fresh lunch cooked by our own chef for 3 days a week

50% discount on personal training sessions and physiotherapy sessions

Games room, fully stocked kitchen with unlimited coffee, organic fruit, all kind of soft drinks, gym, massage room and so much more.

At Valsea, we care about diversity and inclusion, fostering an environment where unique perspectives and talents thrive. Join us in creating a workplace where everyone can shine and contribute to our collective success. Protecting your privacy and the security of your data is a longstanding top priority for Valsea. Please consult our Privacy Notice ([https://valsea.teamtailor.com/data-privacy>) to know more about how we collect, use and transfer the personal data of our candidates.