SQL Database Administrator

About The Role

The SQL Database Administrator will provide database services to our customers via our Managed Services department, including database monitoring and alerts, database sizing and implementation; database performance tuning and consulting (including knowledge of the application software and how it interacts with the database); database backup and recovery (both setup and execution); and potentially database migration. A qualified candidate will have experience working in a Managed Services department of an enterprise software company as a database administrator, and ability to work well remotely with a variety of customers.

Responsibilities

• Database Administration via Managed Services for our customers
• Troubleshooting and issue resolution of database issues
• Setup of new customer databases, Maintenance and Upgrades
• Monitoring, Management and Maintenance of databases
• Performance tuning and administration of live production databases
• Consulting and recommendations around database sizing and configuration
• Support DB data recovery services to our customers
• Support Database upgrades, migration activities
• Handling mission and business critical issues 24x7
• Linux administration knowledge would be an advantage
• Kafka, PostGres knowledge would be an advantage

Requirements

• 7+ years experience as a DBA for an enterprise software company or in related field.
• Experience with administration of SQL database administration
• Highly self-motivated and directed, with keen attention to detail
• Proven analytical and problem-solving abilities
• Ability to effectively prioritize tasks in a high-pressure environment
• Strong customer service orientation

Knowledge, Skills, and Abilities

• Experience in the maritime or logistics industry is a significant plus
• Experience in N4 TOS a big plus
• Experience working in distributed virtual teams
• Demonstrate great attitude and work ethic
• Professional image, personality and demeanor
• Effective verbal and written communication skills
• Meticulous organizational and multitasking skills
• Excellent customer service and follow-up skills
• Good listening skills
• Proven desire and ability to complete tasks and meet deadlines to the best of his/her ability
• Demonstrated pride in work, company and team
• Relentless energy and enthusiasm

Benefits & Compensation

• Competitive compensation package
• Medical Insurance
• Life/AD&D (paid for by Kaleris)
• Paid Time Off (FlexPTO, parental leave, volunteering time off)
• Broadband Allowance, IT gadgets Allowance
• Tuition Reimbursement
• Employee Assistance Program
• Career growth and mentorship