Sales Engineer

We are looking for a technically savvy and commercially aware Sales Engineers (SE’s) to join our growing EMEA team. As a Sales Engineer, you will actively drive and manage the technical positioning and evaluation phases of the sales process and will be an integral member of the team working as the key advisor and advocate for Jitterbit’s products and solutions - helping prospective customers achieve their business outcomes.

As a Sales Engineer (SE), you will support sales productivity and deal flow by securing the “technical close” in complex solutions. The SE collaborates with Sales, Customer Success, Professional Services, Engineering and other technical support resources to ensure we continue to meet & exceed our exciting growth targets.

In order to be successful in this role, you must be able to articulate technology in both technical and non-technical terms and be comfortable communicating the value that Jitterbit is able to deliver. We are looking for a proven performer who can establish & maintain strong relationships throughout the sales cycle, and who demonstrates a passion for technology and also understands the needs of the customer.

Sales Engineers are an integral part of our customers’ success as well as the success of our company.

Responsibilities:

• Attend and participate in customer discovery calls with Account Executives
• Responsible for development and delivery of platform demonstrations & managed-trials
• Undertake ‘Proof of Concept’ projects which are often part of our pre-sales process
• Responsible for representing the Jitterbit platform to prospects/customers at webinars and at field events such as conferences, seminars, etc.
• Respond to functional and technical elements of RFIs/RFPs
• Convince customers, prospects and partners of the technical validity and value-add of our solution at all levels within these organizations
• Create repeatable and reusable content/collateral
• Provide technical consulting advice for in-flight projects to both clients and our internal Professional Services team
• Provide feedback to Product Management and Engineering teams
• Suggest process improvements to help drive further efficiency gains (improved conversion ratios)

Requirements

• C1/C2 English language skills (verbal and written)
• 2 years minimum experience in pre-sales / customer-facing technical support roles
• Strong background in technology, preferably in the low-code, data integration and/or API space
• Working knowledge of SOAP and RESTful APIs
• Salesforce.com integration experience is desirable but not essential
• Working knowledge of popular ERPs such as SAP, NetSuite, Oracle, Microsoft is a plus
• Passion for learning new technologies and trends, coupled with the ability to rapidly absorb new information/put new concepts into play
• Strong presentation skills AND storytelling techniques to build credibility with prospects
• Excellent time and task management skills
• Exceptional analytical thought process/natural ability for solving complex technical and business problems