ARETUM, a fast-growing SaaS company that provides innovative solutions in the field of customer success, is looking for a passionate and experienced Software Development Customer Success Manager to join our team. As a customer success Manager at ARETUM, you will be responsible for driving customer success by understanding customer needs, analyzing data, and providing insights and recommendations to optimize their experience with our products and services.
ARETUM is dedicated to helping businesses achieve their goals through effective customer success strategies. Our solutions empower organizations to enhance customer satisfaction, increase retention rates, and drive business growth. Join us in revolutionizing the way companies engage and delight their customers.
Responsibilities:
- Act as a strong IT business analyst for large, complex projects with high value to the organization.
- Works with cross-functional, self-managed development teams and various stakeholders, including analytics, design/user experience, engineering, and user enablement.
- Collaborate with Product Owner, Agile teams, and business owners to gather requirements, creating a shared understanding with stak...
Aretum
ARETUM, LLC (ARETUM) is a leading government contracting company specializing in technology-enabled mission support services for the Department of Defense, Department of Homeland Security, and Civilian agencies
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