Client Partner

We're looking for a sharp, positive, and motivated self-starter with mobile experience to join our App Dev team as a Client Partner in San Francisco! Our Mid-Market App Dev team partners with Mobile App Developers globally, consulting clients on how to successfully grow their businesses leveraging the best of Reddit’s platform capabilities. This team also partners with our XFN product and tech teams to represent their clients’ interests, influencing the future of Reddit ads.

In this role, the Same Store Growth Client Partner will be responsible for nurturing and growing key relationships with existing advertisers, and senior stakeholders, ensuring they meet their business objectives successfully using Reddit’s advertising suite.

Please note that this role is required to be based out of San Francisco.

Core Responsibilities:

• Act as CEO of your book of business, take full ownership of revenue forecasting, client relationship mapping, strategy development and ensuring operational rigor
  • Own book of business revenue and advertiser growth strategy for current and future looking quarters, developing strategies to achieve goals and expectations.
  • Collaborate with Account Managers to create healthy growing partnerships between your App Developer customer base and Reddit
• Collaborate with existing App Developer advertisers to deliver Reddit solutions that help achieve their marketing and business goals
  • Proactively explore and uncover the needs of your clients, leveraging insights and product knowledge to align their goals with opportunities on the platform
  • Own relationship mapping strategy across book of business to manage and deepen relationships strategically across client direct and agencies.
  • Primary point of contact for senior clients to communicate major platform updates, and/or opportunities that will deepen or expand the relationship
  • Educate clients around Reddit platform capabilities to instill confidence and tee interactions up for success by appropriately setting expectations, identifying mutually favorable outcomes, and executing clear next steps.
  • Proactively construct upfront and joint business plans, media strategies with top clients, while establishing mutually favorable measurement source(s) of truth
• Communicate feedback on our sales processes, acquisition strategies, vertical narratives, and ad products to cross-functional teams to help advocate for App Dev customers and improve the team's effectiveness and efficiency
  • Share your industry, client, and product expertise by mentoring and training other team members and uplevel the overall team.
  • Partner with Sales Ops to provide feedback on processes and sales motion.
  • Proactively identify and own relevant projects, consistently meeting deadlines for all projects and their required outcomes
  • Build and leverage deep internal relationships, both within your direct team and cross-functionally, working together to deliver on client and business goals

Qualifications:

• 4-7 years of experience in digital media with at least 1-3 years of experience in sales
• Deep industry expertise in mobile apps, mobile User Acquisition funnels, and MMPs
• Demonstrated high achievement against sales targets and quotas
• High familiarity with sales tools for client and industry research
• Proven experience upleveling relationships up through C-level executives
• Proficient at upselling with a proven track record of growing client spend
• Experience cultivating strong relationships with external partners
• Subject matter expertise in the social media landscape and native advertising
• Ability to manage a book of business greater than 30 accounts
• Positive outlook, team player
• Motivated self-starter who thrives in unstructured environments
• BA / BS degree or equivalent work experience

Benefits:

• Comprehensive Healthcare Benefits
• 401k Matching
• Workspace benefits for your home office
• Personal & Professional development funds
• Family Planning Support
• Flexible Vacation (please use them!) & Reddit Global Wellness Days
• 4+ months paid Parental Leave
• Paid Volunteer time off

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