Audio Visual Engineer

At INflow Federal, we're not just navigating the frontier of digital transformation; we're reshaping it. Our dedication to merging the prowess of humans and machines to solve complex problems has set us apart in designing and engineering solutions for the Department of Defense (DoD) networks. Here, every challenge is an opportunity to advance, and every solution is a step towards a more secure and connected future. We look forward to welcoming you to the INflow team!

ABOUT THIS POSITION:

Are you passionate about ensuring mission success through seamless and secure communications? INflow Federal is looking for a dedicated AV Engineer to join our innovative Audio Visual Team. In this role, you will manage the operation, movement, and storage of all AV equipment, while providing top-notch customer support and troubleshooting. If you are eager to take on challenging projects and collaborate with elite engineers, we invite you to apply and make a significant impact on our unique mission.

At INflow Federal, your work is more than just a job—it’s a journey of innovation. With opportunities to engage in high-impact projects, access cutting-edge technologies, and immerse yourself in a culture that thrives on creativity and collaboration, this is where your expertise can truly make a difference.

Tasks and Responsibilities:

• Assist with the design and implement advanced AV solutions to meet customer requirements, ensuring seamless integration with existing systems and infrastructure.
• Conduct comprehensive system evaluations and performance assessments to optimize AV equipment functionality and reliability.
• Develop and execute preventative maintenance schedules to ensure all AV equipment is operational and up-to-date, minimizing downtime and enhancing system longevity.
• Provide expert-level troubleshooting and resolution of complex AV issues, leveraging deep technical knowledge to maintain uninterrupted mission-critical communications.
• Lead and mentor junior technicians in best practices for AV equipment handling, configuration, and customer support, fostering a culture of continuous improvement and technical excellence.
• Collaborate with cross-functional teams to design and deploy cutting-edge AV solutions that enhance the overall user experience and operational efficiency.
• Log and analyze all transactions and technical activities in ServiceNow, utilizing data-driven insights to inform future system enhancements and support strategies.
• Work hands-on with equipment to include AMX, Crestron, Polycom and Tandberg.

Education and Experience Requirements:

• BS and 5+ years of experience and/or equivalent combination of years of experience/education
• Minimum of 4 years' experience with AV technologies
• Experience supporting telephony, video, network and/or other collaboration devices
• Experience providing customer service and end user support
• Hands on experience troubleshooting and resolving A/V issues
• Strong written and verbal communication skills
• Experience with Cisco Telepresence endpoints, WebEx, Cisco CMS and Cisco Jabber

Clearance Requirements:

• Active TS/SCI

About Us

Founded in 2013, INflow Federal has distinguished itself through our exceptional services because of our deep-rooted commitment to our people. The ‘INflow difference’ lies in our profound appreciation of employee culture, fueling an obsession with the well-being and professional growth of our team. This employee-centric ethos has been pivotal to our enduring success, directly translating into significant benefits for our customers.

Our identity is greatly influenced by the contributions of US Military Veterans. INflow’s Veteran Outreach Program, dedicated to recruiting transitioning military personnel, has been a resounding success. Veterans now represent over 50% of our workforce, bringing invaluable experience and insight that have been crucial in steering our customers’ success.

As a dynamic small business at the forefront of innovation, INflow boasts extensive expertise in Network Modernization, Cybersecurity, and Data Modernization in support of Joint Force Mission Operations. Our reach extends to over 20 states, serving prestigious federal government clients including the United States Navy (USN), United States Marine Corps (USMC), and Joint Forces.

In our quest to simplify the customer experience, we embrace a collaborative approach, guided by our leadership’s transparent communication and unwavering commitment to integrity. Our customers value partnering with INflow for our agility, passion, and integrity.

Fueling INflow’s continuous evolution is our voracious appetite for researching and integrating AI/ML technologies. We are committed to empowering our employees and customers with these emerging tools, enhancing their ability to effectively integrate these technologies into their workflows. This not only improves their operational efficiency but also deepens their understanding of AI/ML’s transformative potential.

As we progress, our focus remains steadfast on developing our people so they can lead our customers into the future of mission systems and operations, adeptly navigating the ever-evolving landscape of the Department of Defense with innovative solutions and strategic insights.

Citizenship Requirements

INflow Federal is a defense contractor. Due to legal requirements, candidates must be US Citizens to be considered for employment.

Other Notes

- Some travel may be required: Must have valid driver’s license and transportation. This is subject to change at the direction of the customer.

Other:

- Candidate must have the ability to lift up to 50 lbs.

Must have willingness to perform duties not listed in the job description as required by INflow and our customer.

Equal Opportunity Employer

Diversity and Inclusion

INflow provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This commitment applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, leaves of absence, compensation, and training. Job applicants and employees are evaluated solely on job-related qualifications and experience.