Strategic Relationship Manager

It's fun to work in a company where people truly BELIEVE in what they're doing!

Job Description:

We offer

A chance to participate in the development of an international leading modern technology distributor. At Ingram Micro, you have the freedom and autonomy to be successful. We have a hybrid working model to support your work/life balance needs. At Ingram Micro we invest in your personal and professional growth. Enthusiastic colleagues who like to learn from each other.

Ingram Micro is an equal opportunity employer. You are welcome at Ingram Micro for who you are, no matter where you come from, what you look like, or what hobbies you like to spend your time on.

Globally, Ingram Micro Cloud is driving a paradigm shift in the adoption of cloud technology with small and medium-sized businesses through the breadth of our channel partners. Ingram Micro is the largest Indirect Cloud provider globally and is now looking for a Strategic Relationship Manager, Cloud Solutions Sweden.

About You

You have a passion for the cutting edge of IT & Cloud computing. You are an energetic individual with a strong work ethic and technology skills. You have a great ability to engage others and the team cross-functionally, while leading vendor engagement.

You work proactively and have high attention to details. You communicate clearly, with focus on establishing best practices. You are motivated to learn about new products and releases; knowledge excites you and the fast-growing Cloud industry is where you want to be.

But most importantly, you want to be a part of Ingram Micro Clouds growth journey!

Job description

As SRM within Ingram Micro Cloud, you will have the exciting opportunity to develop and execute the regional strategy and programs in Sweden. You will be working with the team to execute and deliver on our goals and guide them in their go-to-market for our cloud strategic vendors primary Microsoft, AWS, Adobe, Oracle etc.

The SRM is responsible for knowing the vendors objectives, key strategies and leaders/stakeholders so that Ingram Micro is in a credible position to collaborate in further refining those strategies and developing specific initiatives and solutions that will enable the reseller to achieve their objectives.

Your responsibilities will include:

• Ensure, develop, and execute the Swedish business plan and right performance goals (KPI) aligned to Ingram Micro Global.
• Work with the Swedish team to ensure we execute the plan, while providing direct feedback to global.
• Collaborate regularly with Sales, Marketing, Operations, etc. providing direction and guidance.
• Accelerate growth and build tight relationships with vendors, while managing the day-to-day engagements to secure vendors investments & focus
• Prepare, participate and lead business reviews.
• Operationalizes vendor changes and supports country implementation
• Building long-lasting and deep executive relationships with our vendors
• Leveraging your history of proactive opportunity creation and ongoing management to create strategic planning.

The successful candidate will have a significant impact on the business performance by helping to determine and drive the strategy for the business unit. You will be responsible for the proactive development and execution of joint business plans and strategic GTM plans with the strategic cloud vendors, as well as the day-to-day vendor engagement and management. You will monitor the overall performance of each vendor and will be responsible for organizing and running MBRs and QBRs with strategic vendors as required.

To ensure smooth execution and drive profitable growth, the Strategic Relationship Manager will be expected to work cross-departments from vendor specialist and sales teams through to Finance, Marketing and Customer Success. You will develop a comprehensive understanding of each vendor business, their product portfolio and target markets and will thus arrange relevant sales training.

The Strategic Relationship Manager will liaise with Global and EMEA stakeholders to ensure strategy alignment at all levels, utilization of all available resources and funds, collaboration, and best practice share. The Strategic Relationship Manager will report to our Head of Cloud, Sweden.

You will be required to travel occasionally to attend off-site events or vendor meetings/conferences.

The ideal candidate for this opportunity

• Be the Ingram Micro Cloud Ambassador within our Strategic Vendor Community (Microsoft, AWS, Adobe, Oracle etc.)
• Build tight relationships with vendors at all levels, while managing the day-to day engagements
• Secure Vendor investments & focus
• Manage the localization of global or regional GTM strategy as applicable. Ensure local business plan is in place and right performance goals (KPI) are aligned to vendors.
• Identify patterns and trends along with what is missing to generate effective solutions to address any gaps.
• Ensures decisions are in line with company metrics, supporting data and TENETs to build long term mutually profitable relationships.
• Thinking macro in identifying business opportunities and refer for broader business outcomes.
• Collaborates with other departments and is comfortable having honest conversations to turn difficult decisions into business benefits.
• Willingly learns from other team members to enhance the overall performance of the team whilst proactively sharing knowledge.
• Successfully work in a high demand diverse team environment and deliver to customers.
• Ability to adapt between micro (immediate day to day) and macro (wider picture) thinking and identify the needs of the customers.
• Successfully navigating through matters of complexity for best outcomes - drive continuous improvement mindset toward sales.
• Ad hoc Vendor meetings including off site presentations.

Who you are

• Previous experience in stakeholder management
• Strategic thinker with ability to see the bigger picture and act accordingly.
• Can get stuff done, while navigating through ambiguity at times
• Strong analytical skills and data driven.
• Commercial management experience
• Good knowledge of the distribution channel and the competitive landscape
• Good understanding of Cloud products and services
• Comprehensive knowledge of Excel
• Must be fluent in Swedish & English (Spoken and Written)
• Knowledge and experience of working across cultural boundaries

Ingram Micro

Ingram Micro is the world´s number one technology distributor. A modern, business enabling, and value-add focused technology distributor that is at the center of the technology industry. Our vision is to change the world around us through the distribution of technology. To achieve this, we make opportunities come alive for people and businesses every single day by realizing the promise of technology. Ingram Micro Nordic organization contains of six offices in four countries, 350 employees and an annual revenue exceeding $1.3B. Business areas include Advanced Solutions, Speciality, Cloud and Volume.