Engineer

Become a part of Thailand’s no.1 Digital Service Provider, Who strives to provide best services that help people fulfil their dreams.

We are looking for potential candidates who are eager to learn and grow to join our young talent team.

Job Posting Location

Bangkok

Job Summary

After sale Technical support for enterprise customer

Job Description

Role & Responsibility

1. Ticket handling for Multi tower solutions, HQ link, VIP link and Exclusive Building

2. Quality assurance after incident of Multi tower solutions, HQ link, VIP link and Exclusive Building

3. Quality assurance after maintenance of Multi tower solutions, HQ link, VIP link and Exclusive Building

4. Satisfaction assurance for Prime accounts, VIP customers

Qualification

1. Bachelor's degree in information technology, engineering, or a related field

2. At least 2-3 years’ experience working in Telecom & IP Networking

3. Excellent managerial skills and ability to collaborate with team members

4. Strong problem solving, analytical, judgment, negotiation and decision making and time management skills

5. ITIL knowledge will be an advantage

6. Strong knowledge of CISCO product for IP Network is good

7. Strong skill and knowledge in 4G/5G, SD-WAN, and/or IT Networking.

8. Good knowledge in Cyber Security services, Firewall

9. English communication is excellent

10. Excellent communication skills and problem-solving skills

11. Positive attitude, reliable and working time flexibility

12. Good service minds and a good mindset

Recruiter

Pitchaporn Sukittipattanakul (พิชชาพร สุกิตติพัฒนากุล)