Lead Product Owner

The Senior/ Lead Product Owner will report to the head of product with the primary focus on effective product portfolio execution, enablement and adoption for our rapidly growing product.

This role focuses on the the 2nd half of the PDLC, while bring insights to the ideation phase, and covers a broad product surface area.

Key Areas of Impact:

• Product portfolio execution - drive semi finished product concepts through release and adoption, working closely with QA and pre-launch team on end to end customer user experience.
• Product enablement - own customer facing education and documentation, e.g. knowledge base, guide, demo recording, etc. based on deep understanding of how customers are using the product to get the job done.
• Product experience audit and VOC - understand customer use, perform user oriented product audit, and triage/ evaluate feedback through a variety of channels.
• Product adoption - guide the education for sales, marketing and customer success teams on the best way to leverage products to achieve value.

Requirements

Skills/Requirements:

• 8+ year Tech experience with 3+ years of Product management or Product Owner experience in SaaS / B2B / Data integration area.

• Excel in fast-paced, start up environments.

• Strong ability in juggling many features, initiatives and open items and know how to prioritize / sequence both own work and incoming needs.

• Experience with engagement and analytics products (Pendo, Zendesk, Amplitude, Google Analytics etc).

• Very familiar with Agile tools, e.g. Jira, ADO, Github, etc.

• Proven ability to execute and deliver customer value rapidly.

• Extensive remote only working experience over time zone differences.

• Very strong verbal and written communication skills.

• Previous experience as engineer, QA, Solution Architect, Technical Customer Success experience is strongly preferred

• Experience with product management platforms preferred.

• Client facing experiences preferred, not required.

This is a remote only position for US and Portugal resident only.