Director of Sales

Position summary:

The Commercial Team at Sojern is looking for a SaaS Director of Sales to accelerate customer growth for Sojern’s suite of Guest Experience Solutions products.

Reporting to the Senior Director, Sales, you will serve as a dynamic senior sales leader responsible for leading and growing our team of Guest Experience Solution Sales Managers, driving revenue, and encouraging client relationships. You will be instrumental in scaling our outbound sales efforts, increasing pitch efficiency, and developing strong relationships with internal cross-departmental resource & support teams.

What you will do:

• Oversee a growing team of SaaS Sales Managers
• Develop and implement coaching and management best practices with a team of sales professionals.
• Assist in developing strategic sales plans to meet and exceed revenue targets.
• Conduct weekly 1:1 meetings with Sales Managers to provide hands-on coaching and development. Lead weekly team meetings and team training sessions.
• Establish and enforce best practices in lead qualification, pitch discovery questions, consultative selling, pipeline management, and sales funnel reporting.
• Drive to achieve targeted outcomes: pitches made, business won, conversion rates; intending to increase and maintain Sales Productivity.
• Cultivate strong relationships with cross-functional teams, including Client Success, Product Marketing, and Enablement to scale sales objectives.
• Provide regular reporting and analysis on forecasting and pipeline management.
• Represent Sojern at various industry events.

What you bring to the table:

• 8+ years of sales and business development experience
• 5+ years of SaaS leadership experience, with demonstrated ability to coach, lead, and motivate others
• A strong background in the hospitality technology sector with a contact list across a variety of travel technologies including PMS, RMS, Booking Engines, POS, Ancillary and Brands
• A strong understanding of Guest Journey/Experience tools including reputation management, messaging, and guest marketing
• Knowledge of digital media and distribution strategies across display, social, META and SEM
• An analytical mind, comfortable with multiple BI platforms, including SFDC and Tableau
• Fantastic relationship management skills
• A strong presenter
• Adept stakeholder management
• Excellent verbal & written communication skills

What we have for you:

We take a whole-person approach to create a Sojernista Experience that allows our people to thrive, not just as employees, but as humans. As an employee of Sojern, you would benefit from this in the following ways:

• Rewards & Recognition: Competitive compensation packages, stock options offered to every employee, Bonusly program to reward and recognize team wins and performance, plus employees can take up to 40 hours of paid time per year to volunteer and give back to the community
• Flexibility: Flexi-Friday benefit, hybrid or remote work options for most roles, time-zone friendly work hours with async collaboration
• Connection: Team offsites planned annually, six employee resources groups, regular virtual and in office team building events, monthly company All Hands & leadership Q&As
• Wellbeing: PTO allowance to recharge, comprehensive healthcare options, paid parental leave (16 weeks for birthing parents; 12 weeks for non-birthing parents), retirement contributions and investment options (for applicable locations), travel benefits (hotel stay benefit & IATA membership), plus mental health, wellness & financial health resources
• Growth: Learning & development stipend, mentorship program, career development programs, leadership training
• Productivity: Home office tech set up (laptop, monitor, keyboard, mouse), monthly internet and phone allowance, modern tools to communicate and collaborate (Slack, Google Suite)

Our Sojernista First workplace philosophy is designed to take a flexible approach, recognizing that the needs of our employees may differ depending on their role, team, or location. What does not differ is our focus on building genuine connections, increasing global collaboration, and providing programs, tools and resources centered around the needs and wellbeing of our employees, regardless if you are working in an office, hybrid, or fully remote.

About Sojern:

At Sojern, we believe in the power of travel as a way to bring the world together. It is that passion that drives Sojern to build smart digital solutions that help travel marketers reach travelers efficiently, and increase long-term growth, customer loyalty and profitability.

Our customers include hotels, attractions and tourism boards, and they use the power of machine learning, data science and real-time traveler data in Sojern’s products to build direct relationships with travelers across social, mobile and the web. Now, more than ever, our thousands of customers rely on Sojern to drive visits, bookings, and ticket sales by engaging with travelers as they plan their travel.

As a globally distributed company, we are headquartered in San Francisco with employees based in 14 countries and counting. Our team is passionate about travel and the core values that define our culture: Win as a Team, Embrace Inclusion, Be Genuine, Deliver Wow, and Center Around the Customer. Check out our Glassdoor reviews!

Hiring Locations:

US Roles at Sojern based outside of our Omaha, NE or San Francisco, CA office can sit in any of the following states: AZ, CA, CO, CT, FL, GA, IL, IN, IA, KS, MA, MI, MN, MO, NE, NJ, NY, NC, PA, SD, TN, TX, UT, WA, and WI. Please only apply if you are able to live and work full-time in one of the states listed above. State locations and specifics are subject to change as our hiring requirements shift.

CA residents: For information on the personal information that Sojern collects when you apply for this job, and how that information is handled, please see the Sojern Privacy Policy.

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