Director, Client Operations

• This position will have the primary responsibility of managing fund accounting team(s) providing the full range of fund administration services to Private Equity, Real Estate and Hybrid Clients.
• This individual will be reporting directly to the Head of Operations, Malaysia and the Head of Client Operations, Fund Accounting, PERA in Singapore.
• This role will be based in Kuala Lumpur

A partial list of responsibilities and skills includes:

• Review and coordinate Net Asset Value calculation and reportings
• Review and coordinate investor servicing activities. Including investor on-boarding, capital calls, distributions, and other investor reportings.
• Maintain a working understanding of fund documentation(s) and apply the terms to the financial reporting and the income and expense allocations
• Maintain a working knowledge of current accounting principles and developing solutions for issues
• Review of financial statements and footnotes for audit purpose
• Liase with banks, auditors, brokers and custodians to ensure smooth service delivery to clients and timely completion of deliverables
• Lead new funds on-boarding process and ensure that everything is in order prior to the fund launch.
• Primary contact to client on daily operational, issue discussion and any other request
• Resolve issues/queries raised clients in a timely manner and maintain a high level of client satisfaction
• Identify and highlight opportunities for internal process improvement and increase in operational efficiency
• Participate in client pitch or any other sales effort as a subject matter expert.
• Perform other duties as assigned and incidental to the work described above

Requirements

• Hold a university degree in Banking/ Finance/ Mathematics/ Accounting/Economics, qualified accountant or other relevant qualification preferred
• Have a minimum of 12 years progressive fund administration experience in servicing a Private Equity and/or Real Estate Clients
• Strong computer skills with strength in Microsoft Office products. Proficiency with Microsoft Excel is particularly asset.
• Strong knowledge in IFRS, US GAAP and GAAP. Knowledge in Luxembourg GAAP, Japanese GAAP, Singapore GAAP would be an advantage
• Knowledge of Yardi & Geneva accounting software would be an advantage