Behavioral Health High Acuity Team

Company :

Highmark Inc.

Job Description :

JOB SUMMARY

This job provides telephonic integrated behavioral and physical health case and condition management services to members with mental health, substance use, and co-morbid chronic medical conditions. Behavioral health conditions include serious mental illness, untreated mental health, alcohol use, and opioid use. The incumbent uses clinical and motivational interviewing skills to assess both behavioral and physical health needs, and social determinants of health to establish mutually agreeable short and long-term health goals. They support members in developing self-management skills and adopting positive behavior change; identify and address gaps in care; resolve barriers to evidence-based care; help members coordinate their comprehensive healthcare services and navigate the healthcare system; and identify on-line, telephonic, and community-based resources. The overall goal is to help members navigate the health care system and develop condition self-management skills through behavior change

ESSENTIAL RESPONSIBILITIES

• Function as a primary contact for members with Opioid Use Disorder (OUD)/Behaviora...