Senior Specialist - IT Governance and Standards

Purpose

This role will work with the SM, IT Governance and Performance Management to drive IT governance and performance management initiatives including:

• Developing and driving the establishment of IT policies across all functional groups within IT
• Ensure IT policies, processes and standards comply with and are ready for SOX ELC testing and operated with the RACM.
• Drive user awareness to IT policies – across IT and the entire organization

Key Roles & Responsibilities

• Implement work plans and activities to align the company’s IT processes to best practices and standards, including COBIT, ITIL and ISO 27001.
• Ensure IT policies, processes and standards comply with and are ready for SOX ELC testing and operated with the RACM.
• Provide inputs to the review, development, implementation and improvement of IT policies, procedures, standards and guidelines, ensuring practice alignment with relevant standards, regulations, and frameworks.
• Ensure all IT policies and procedures are documented and updated according to regulatory standards.
• Ensure that management approval of governance documentation is obtained, guidelines followed, and repository for documentation created and kept up-to-date.
• Periodically review IT processes and flag gaps within IT functional teams, get feedback, and measure success. Work with relevant stakeholders to improve processes and improve efficiency.
• Work closely with functional leaders to build appropriate process monitoring frameworks and provide regular progress reports.
• Maintain and update IT process improvement plans. Track implementation against agreed plans and report on implementation status to relevant stakeholders.
• Contribute towards establishing credible risk governance, promoting an integrated IT risk management mindset at all levels and driving execution which appropriately prioritizes actions based on business impact.
• Coordinate IT risk assessment activities. Lead the identification of Key Risk Indicators (KRIs) across the business based on up-to-date situational analyses and trends. Drive risk oversight by providing timely and relevant information on KRIs.
• Perform other tasks and duties as assigned by the Senior Manager, IT Governance.
• Available to travel when necessary

Requirements

Job-Specific Competencies

• Proven experience implementing best practice IT frameworks (COBIT, ISO, ITIL) in organizations
• Minimum of seven (7) years of experience in IT governance or risk roles
• Experience working across cultures and time zones
• Strong understanding of business process improvement methodologies (e.g., CMMI, Six Sigma, BPM, Agile).
• Excellent analytical and problem-solving skills with a data-driven approach.
• Proven ability to work with cross-functional teams in a collaborative environment.
• Excellent communication, presentation, and interpersonal skills.

Qualifications & Experience Required

• A degree in information technology or related fields
• Relevant certifications – CISA, CRISC, CGEIT, ITIL, ISO 9000, ISO 27001 etc.
• Thorough understanding of the latest IT-GRC principles, techniques and protocols.

Knowledge, Skills and Abilities

Knowledge

• Best practice standards/frameworks (including COBIT, relevant ISO standards and ITIL) and how to pragmatically apply them within the IHS context
• IT Infrastructure and Applications: A solid understanding of hardware, software, networks, operating systems, and different types of applications (cloud-based, on-premise, etc.).
• Technology Trends: Staying abreast of emerging technologies like artificial intelligence, cloud computing, APIs, data analytics – and the relevant governance and risk implications of these technologies.

Skills

• Communication Skills: Excellent written and verbal communication skills are essential for effectively communicating with both superiors and subordinates.
• Interpersonal Skills: Building strong relationships and fostering collaboration across departments.

Abilities

• Attention to detail
• Pragmatic and able to manage vertically as well as horizontally
• Able to travel to locations where IHS’s business is present