Global WASH Advisor - Africa Region

The Global WASH Advisor (Africa) is part of the Global Services team at CAWST. In this position, you will focus on bringing your talents as a devoted Learning professional to deliver high level WASH services in Africa. This position is Calgary based and requires you to be able to work in Canada.

You will work directly with client organizations to increase their capacity to start, strengthen and grow their WASH programs. This is achieved through the creation and delivery of CAWST's core suite of online, blended and face-to-face training materials focused on improving access to safe water, sanitation, and hygiene (WASH). You will be responsible for providing professional technical training and ongoing consulting support to help our clients overcome technical and implementation challenges. You will also work with Training Partners and Organizations to strengthen their capacity development services.

Your Key Responsibilities

Training / Consulting / Mentoring

Use your WASH expertise and experience to train implementing clients to implement and deliver WASH programs and services using various methods including workshops, apprenticing, and mentoring. Your goal will be to develop the capability of WASH practitioners of different skill levels in various roles.

• Prepare and deliver training workshops and learning exchanges
• Adapt CAWST workshops and resources to the context and needs of clients
• Identify opportunities, and develop training, networking, and client support initiatives
• Develop and maintain strong client relationships
• Provide consulting support to help clients solve problems and overcome barriers to implementation. This includes face-to-face, online, and remote consulting via chat services.

Design and Development of engaging and effective learning resources

• Work with subject matter experts to design and adapt virtual, blended, and face-to-face training on a variety of topics related to water, sanitation, hygiene, behaviour change, and instructional design and delivery
• Use Talent, Articulate Storyline, social media platforms, and other technologies and approaches to develop and deliver engaging learning resources that are accessible to audiences with variable levels of internet connectivity
• Support the creation of products that are appropriate for the culture, context, and literacy level of a broad range of adult learners

Measurement / Research / Business Development

• Conduct and support data collection for measuring reach and impact
• Identify knowledge gaps and needs, and support action research activities
• Develop a strong understanding of country contexts, client organizations, and key water and sanitation issues
• Develop relationships with potential funders and manage new and existing relationships in your countries of influence

Developing Capacity of Local Partners

• Work with Training Organizations and Partners to develop their skills and capabilities, so they can replicate CAWST’s capacity development services for client organizations
• Identify new local partner organizations within your region or countries of influence. Develop relationships and explore opportunities to collaborate

Requirements

Education and Experience

• Bachelors or graduate degree in engineering, sciences, public health, or other relevant disciplines. Preference will be given to a P.Eng.
• 3+ years of experience implementing Water, Sanitation, and Hygiene (WASH) programs, with substantial experience delivering training and capacity development services. Experience in a consulting or advisory role is an asset.
• Significant experience implementing and managing projects in the WASH field is highly desirable

Languages

• Fluent written and spoken English required.
• Fluent written and spoken French, Spanish, and/or Arabic is an asset.

Desired Skill and Abilities

• Excellent technical knowledge and skills in implementing water, sanitation, and hygiene interventions.
• Excellent written and verbal communications; able to engage with different audiences to build rapport and motivate individuals
• Able to create a participatory learning environment using a range of cross-cultural, participatory training and facilitation methods
• Has a “can do” attitude, curiosity, and proactive.
• Solutions-oriented; able to use problem-solving skills to work with clients to find solutions to problems and overcome barriers
• Service-oriented; consistently seeks to provide a high level of professional service to clients and colleagues
• Easily and quickly establishes credibility with clients and other stakeholders
• Professional and diplomatic approach; works well independently, within teams, and across teams
• Enjoys international travel, able to work in challenging situations in different cultures, and easily adapts to different contexts
• Highly proficient with MS Office including Word, PowerPoint, Excel, and Outlook